Michael Nwaoha

Competent professional with Administrative and Quality Assurance background, experienced in managing staff and customers in fast-paced environments, demanding strong organizational, technical and interpersonal skills Graduate with excellent education, Bachelors in Business Administration, certifications and traceable record of success in delivering top notch service to clients

HSE OFFICER at NEW ERA TRANSPORT SERVICES (2025-09 – Present)

• Fleet management and routine inspections.
• Plan trainings for drivers on safe and defensive driving.
• Conduct background and activity checks on existing and prospective employees.
• Conduct investigations on workplace incidents and RTAs.
• Write narrative reports of investigations conducted.
• Conduct fire drills and draw out safety policies and procedures.
• Real time monitoring and tracking of all company and associated fleets.
• Plan inspections and maintenance with facility manager and internal control on workplace.

VERIFICATION OFFICER at OHAN CORPORATE SERVICES (2020 – 2025-08)

• Gather information and evidence through face-to-face interview.
• Conduct verification on matters entrusted.
• Conduct background and activity checks on subject.
• Conduct thorough investigation on subject.
• Write narrative reports of investigations conducted.
• Organize all the collected data and information.

BUSINESS DEVELOPMENT OFFICER at OXFORD COMMERCIAL SERVICIES INT’L LTD (2018 – 2019)

Responsible for developing and maintaining commercially productive relationships with both new and old clients, also in charge of identifying every sales lead and of making the most out of every opportunity to increase revenue and profitability.

• Closing land sale deals worth 6 million naira within 6 months of my assuming position.
• Developing business and marketing plans for properties with the Managing Director.
• Assisting in company’s media communication activities, such as advertisements.
• Successful use of social media to promote and get prospective clients.
• Profiling prospective clients whilst ensuring their credibility.
• Promoting the company brand to key buyers, ensuring their knowledge is current and appropriate.
• Generating new business both in face-to-face meetings and over the phone.
• Writing up concise, value-based sales proposals.
• Replying to all customer enquiries in a timely and accurate manner.
• Writing up sales reports, activity reports and revenue forecasts.
• Completing all documentation and administrative records, fully and accurately.
• Developing and maintaining a database of all contacts.

SECURITY AND SAFETY OFFICER at STAR SECURITY AND SERVICES (2014 – 2017)

• Drafted risk evaluation and mitigation plans; as well as disaster-management procedures.
• Ensured that site safety and health plans were developed and implemented.
• Successfully organized fire drills for all staff members.
• Investigated incidents and accidents, and drafting daily incident reports.
• Oversaw workplace repair, installations and any other work that could harm employee's safety.
• Pro-actively ensuring the protection of merchandise, property and assets.
• Created a safe and comfortable working environment for employees and visitors.
• Directed emergency vehicles and other traffic when a major incident occurred.
• Ensured that all firefighting system and equipment were in optimal working condition.
• Collaborated in preparing safety educational seminars and webinars for new and existing staffs.
• Undertook investigations into reports of offences and incidents in the workplace.
• Ensured that PPE to be used were readily available and updated.
• Ability to identify process bottlenecks and offer timely solution.
• Checked if all employees are acting in adherence with OHS rules and regulations.

DATA ENTRY PERSONNEL at SYSTEM SPECS (2012 – 2013)

Responsible for the input and maintenance of data within the company database and responding to any enquiries regarding records.

• Assisted in payroll administration.
• Maintained records of valuable company information.
• Transferred data from paper format into computer files and database systems.
• Performed regular backups to ensure data preservation.
• Ensured the accuracy and relevancy of all data entered into databases.
• Highlighted any discrepancies in data to senior managers.
• Entered sales data, market survey information and personal information into computer databases.
• Responsible for checking the work of other data entry operators.
• In charge of handling confidential information in line with the firm's data security protocols.

BSc. in Business Administration – Lagos State University (2011)

Exemption – National Youth Service Corps (2025-09-24)

West African Senior School Certificate Examination – Ambassadors College Festac Town Lagos (2003)