Customer Service | Relationship Manager
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Hello! I’m Micheal Daniel, a very dedicated and results-driven Customer Service Relationship Manager. With a passion for enhancing customer experiences, I thrive on building strong bonds, connections and ensuring client satisfaction.
I have over 6 years of experience in customer service and relationship management. I’ve worked across various industries, including One Nigeria Hotel, Flavours Cathering service, Galaxy Spa and Gym. My skill set includes: Interpersonal relationship, empathy, emotional intelligence, creativity. I excel at clear, empathetic communication with clients. I tackle challenges head-on, finding creative solutions. I handle conflicts diplomatically, aiming for win-win outcomes. I use data to identify trends and improve processes. I thrive in cross-functional teams, fostering collaboration.
I have a National Diploma (ND) and a Higher National Diploma (HND) degree in Accounting
