Call Agent Care
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As a call agent, i have excellent communication and interpersonal skills to effectively interact with customers over the phone. Active listening is crucial in understanding customer concerns and providing appropriate solutions or guidance. Additionally, you should be patient, empathetic, and have the ability to remain calm and professional, even in challenging situations.
2010 Primary School Leaving Certificate
2016 Senior Secondary Certificate
2019 Diploma in Computer Science
2nd October, 2020 Certificate in 01. Work with Computer
