Mopelola Akorede
Looking for opportunities
Talent
Lagos, LagosMember since July 20, 2023
akoredemopelola8Customer ServiceComplaint ResolutionFront Desk OperationsTeam CoordinationCommunication
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akoredemopelola8Customer ServiceComplaint ResolutionFront Desk OperationsTeam Coordination
About
Customer Service Representative with experience in customer support, front desk operations, complaint resolution, and team coordination. Recognized for delivering excellent customer experiences in fast-paced environments. Strong communication, problem-solving, and interpersonal skills with a willingness to learn and adapt quickly.
Seeking Customer
Service, Customer Support, Administrative Assistant, or Virtual Assistant opportunities.
Experience
Customer Service Supervisor - Delinks - Lagos
(2024-09 - 2026-01)
- Supervised daily customer service operations.
- Resolved customer complaints promptly.
- Coordinated front desk staff.
- Maintained high customer satisfaction.
Frontliner - Bukkahut Hospitality - Lagos
(2023-01 - 2024-12)
- Assisted customers and processed orders.
- Responded to guest inquiries.
- Supported daily operations.
Education
ND - Mass Communication - Lagos State Polytechnic (2017-01 - 2020-12)
SSCE - Ikorodu Grammar School (2011-01 - 2016-12)
Skills
akoredemopelola8