Moses Samuel

Results-driven Sales and Relationship Manager with a proven record of building strong client partnerships, driving revenue growth, and delivering tailored solutions. Skilled in negotiation, customer retention and market development, combining strategic thinking with excellent communication to consistently exceed targets, and enhance customer satisfaction levels.

CORPORATE SALES MANAGER - REPTON GROUP NIGERIA LIMITED - LAGOS STATE

(2025-01)

• Developing and maintaining client relationships to ensure long-term business partnerships and customer loyalty.
• Managing sales team and training, including relationships' building among colleagues and customers.
• Identifying and pursuing new sales opportunities through prospecting, networking and referrals.
• Meeting and exceeding sales targets and revenue goals set by the organization.
• Presenting products/services to clients and with appropriate solutions based on customer needs.
• Negotiating contracts and closing sales deals in line with company policies.
• Managing existing accounts and ensuring high levels of customer satisfaction and retention.
• Preparing sales reports, forecasts and performance analyses for management review.
• Monitoring market trends, competitors and customer behaviour for strategic sales adjustments.

SALES & MARKETING MANAGER - LADERIN NIGERIA LTD. - LAGOS STATE

(2020-01 - 2025-12)

• Built company brand, image and marketing programs.
• Managed sales team and training, including relationships' building among colleagues and customers.
• Organized public campaigns, exhibitions and public relations for the company.
• Created mutual understanding between marketers, merchandisers and supermarket managers.
• Allocated and ensured sales targets are met.

ZONAL SALES MANAGER - LITERAMED PUBLICATION NIGERIA LTD. - LAGOS STATE

(2008-01 - 2019-12)

• Managed key client accounts and increased client retention rate from 75% to 90% within one year through improved relationship management and regular engagement.
• Generated new business opportunities by acquiring an average of 15 new clients per quarter, contributing to a 25% increase in annual revenue.
• Met and exceeded sales targets, consistently achieving 110 to 120% of monthly and annual sales quotas over a two-year period.
• Negotiated and closed major sales deals, successfully securing contracts worth over 1.5 billion Naira annually for the organization.
• Resolved customer complaints and service issues, reducing customer churn rate by 30% through effective problem resolution and strategies.
• Prepared sales reports and market analysis, improving sales forecasting accuracy by 20% and supporting management decision-making.

SALES ADMINISTRATOR - ASIAN TIGER PHARMACEUTICAL CO. LTD. - LAGOS STATE

(2007-01 - 2008-12)

• Identified and met customer's requirements.
• Made available all information needed by NAFDAC.
• Handled mutual understanding between customers and management.
• Ensured products had the right information on them.
• Carried right adverts and promotional activities.

NYSC (PUBLIC RELATION SECTION) - ROGO LGA SECRETARIAT - KANO STATE

(2006-01 - 2007-12)

• Educated the public on road safety.
• Carried out information program in Polio, HIV, amongst others.
• Received and dispatched documents.
• Organized seminar for communities and schools.

IT (STORE AND ADMINISTRATION SECTION) - NIGERIA GAS COMPANY - LAGOS

(2006-01 - 2007-12)

• Received and stocked company items.
• Prepared Bin Card, MVR Form and receipt.
• Approved transport department activities and other logistics.
• Distributed products to clients at choice locations.
• Managed supplies and ensured prompt refills of empty cylinders.
• Ensured overall workplace sanitation and environmental safety.
• Collaborated with marketing, customer service and operations teams to improve service delivery.

Master of Business Administration - MBA - Ladoke Akintola University of Technology (2009-01 - 2010-12)

Diploma in Data Processing - Data Processing - Kaybee Computer Academy (2006-01 - 2006-12)

Higher National Diploma - Marketing - Federal Polytechnic, Offa (2004-01 - 2005-12)

National Diploma - Marketing - Federal Polytechnic, Offa (2000-01 - 2002-12)

Senior Secondary School Certificate - SSCE - Army Day Secondary School (1993-01 - 1998-12)