Digital Transformation & IT Operations Executive
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Experienced IT Operations and Infrastructure Specialist with over a decade of hands-on expertise in data center management, network infrastructure, and system reliability across public and private sectors in Nigeria and the United States. Proven track record of reducing downtime, optimizing performance, and implementing secure backup and recovery protocols. Adept at leading cross-functional teams and executing strategic initiatives that enhance operational efficiency and service delivery.
Executive Director of Operations at DANJATAU DYNAMIC INVESTMENT NIG LTD (2024-01 – Present) • Oversaw operational functions with a focus on IT systems optimization. • Achieved 15% cost reduction via procurement strategy overhaul. • Developed company-wide policies to reinforce performance consistency.
Assistant Council Secretary at KARAYE EMIRATE COUNCIL (2021-02 – 2023-12) • Managed correspondence, kept comprehensive records, and coordinated key meetings to facilitate effective internal communications. • Conducted research and produced high-quality reports that informed strategic policy decisions. • Oversaw budgeting and finance procedures to ensure strict adherence to fiscal policies and best resource allocation.
Lead Computer Operator at RELEVANCE LABS. JEFFERSON CITY, MO. USA (2017-01 – 2021-01) • Managed daily operations of enterprise-level data center. • Reduced system downtime by 25% through proactive monitoring and maintenance • Led secure backup and recovery initiatives, ensuring data integrity. • Authored SOPs that improved operational efficiency by 20% • Conducted IT audits to identify vulnerabilities and enforce compliance.
Computer Systems Operator at SCHOLASTIC INC. JEFFERSON CITY, MO. USA (2013-01 – 2016-12) • Monitored production environments and resolved technical issues. • Implemented software updates, reducing system errors by 35%. • Provided Tier 1 & 2 technical support and documented troubleshooting workflows.
Assistant Computer Lab Manager/Intern at LINCOLN UNIVERSITY OF MISSOURI, USA (2012-09 – 2013-08) • Delivered desktop support with a 95% resolution rate. • Managed inventory and coordinated hardware/software acquisition. • Optimized server/network infrastructure for enhanced reliability.
Executive Manager at I-KAY COMMERCIAL COMPANY LTD (2003-01 – 2005-12) • Collaborated with the CEO on new projects, ensuring seamless implementation and effective team training. • Supervised project development initiatives and managed client relationships, consistently achieving 100% client satisfaction.
Bachelor of Science in Computer Information Systems – Lincoln University of Missouri, USA.
Diploma in Computer and Networking Maintenance – Hands-On Institute of Information Technology, NIG.
Apprenticeship Certificate in Installation & Configuration - ENGAUSA GLOBAL TECH HUB, NIG.
