Nafisat Mohammed

Results-driven Project Manager and Product Operations professional with demonstrated success leading cross-functional teams and delivering digital product initiatives on time. Holds PMP and CAPM certifications. Proven track record of driving measurable business outcomes including a 38% revenue increase and 25% reduction in operational costs through disciplined project execution, stakeholder management, and data-driven decision-making.

Experienced across Agile and Waterfall methodologies with strong command of end-to-end project lifecycle management.

Project Manager Intern at Trueminds Innovations (2026-02 – 2026-04)

• Directed end-to-end coordination of a Learning Management System (LMS) product, facilitating structured planning sessions with 20+ cross-functional stakeholders to align on scope, timelines, and delivery milestones.
• Authored comprehensive Product Requirements Documents (PRDs) and user stories that eliminated scope ambiguity, accelerating development clarity and reducing revision cycles across a multi-stakeholder team.
• Championed UI improvement decisions informed by user feedback and usability testing, resulting in measurable enhancements to platform experience and stakeholder satisfaction.
• Maintained rigorous project documentation including meeting minutes, risk logs, and milestone trackers improving delivery visibility and enabling proactive issue escalation across the team.

Project Manager Intern at Success Activators Leadership & Business Academy (SALBA) (2025-05 – 2025-12)

• Spearheaded the implementation of a CRM system and website overhaul across 2–3 concurrent projects, translating complex business requirements into clearly scoped, actionable deliverables that drove measurable growth in platform traffic and user adoption.
• Developed structured PRDs that reduced development rework, improved stakeholder-team alignment, and ensured consistent delivery of agreed requirements.
• Managed cross-functional stakeholder requirement-gathering sessions, bridging communication gaps between business owners and execution teams to maintain alignment throughout project lifecycle.
• Tracked and reported on project milestones using Agile sprint frameworks and Trello/Asana boards, improving on-time delivery consistency and team accountability.
• Organized and groomed product backlogs, prioritizing features by business value and effort, which improved sprint velocity and reduced planning overhead.

Product Operations Manager at GM Water (2020 – 2025)

• Managed end-to-end operations for a water supply business serving ~100 customers, overseeing vendor coordination, logistics, and resource planning to ensure consistent, reliable service delivery.
• Grew revenue by 38% through strategic operational improvements, service efficiency optimizations, and implementation of a structured business development roadmap.
• Reduced operational costs by 25% by renegotiating vendor terms, optimizing supply chain logistics, and eliminating process redundancies.
• Implemented a financial tracking and reporting system covering revenue, expenses, and cash flow — enabling data-driven decisions that improved financial visibility and forecasting accuracy.
• Designed and documented scalable operational workflows, increasing accountability across teams and laying the foundation for repeatable, auditable business processes.

B.Sc (Ed) in Geography – Ahmadu Bello University, Zaria (2018 – 2024)

Diploma in Graphics Design – Ahmadu Bello University, Zaria (2015 – 2018)