Naza Raymond

Technology professional with over 10 years of hands-on experience providing computer troubleshooting, hardware and software support, Windows installation, network setup, and technical assistance for individuals and small businesses. Experienced in planning and coordinating technology projects, documenting technical requirements, supporting users, and implementing digital solutions. Founder of multiple technology initiatives with practical experience working across software development, AI, digital transformation, and business systems.

Recognized for analytical thinking, integrity, problem-solving, technical documentation, excellent communication, and the ability to quickly learn and apply new technologies. Currently enrolled in BYU–Pathway Worldwide and preparing to continue into a Bachelor of Science in Information Technology.

Founder & Technology Lead TEKNNUKU | 2024 – Present Website: studio.teknnuku.xyz Responsibilities ● Lead the planning and coordination of technology projects from concept to implementation. ● Produce detailed technical documentation, software specifications, and implementation plans. ● Collaborate with developers to resolve technical issues and improve software quality. ● Research and evaluate technology solutions to support business growth. ● Coordinate project activities across technical and non-technical stakeholders. ● Implement AI-assisted workflows to improve productivity and efficiency. ● Support testing, troubleshooting, and quality assurance activities. Key Achievements ● Designed and documented multiple technology platforms. ● Improved project organization through structured documentation. ● Successfully coordinated multidisciplinary software projects. ● Integrated AI tools into business workflows to improve productivity.

Founder & Product Manager GATA Protocol | 2022 – Present Website: gataprotocol.org Responsibilities ● Planned technology architecture for blockchain-powered platforms. ● Coordinated software development activities from planning through implementation. ● Produced functional and technical documentation. ● Collaborated with software developers during system design and testing. ● Conducted research into emerging technologies and industry best practices. ● Supported product planning, quality improvement, and user experience design. Key Achievements ● Designed the architecture for a decentralized marketplace ecosystem. ● Produced comprehensive technical specifications for multiple software modules. ● Coordinated cross-functional planning for technology initiatives.

Independent Technology Support 2012 – Present Provided technical support services for individuals, families, and small businesses.

Responsibilities ● Installed and reinstalled Microsoft Windows operating systems. ● Installed software applications, drivers, and system updates. ● Diagnosed and resolved hardware and software issues. ● Configured wireless routers and local area networks. ● Installed and configured printers, scanners, and peripheral devices. ● Performed computer maintenance and system optimization. ● Assisted users with data backup and recovery. ● Resolved internet connectivity issues. ● Provided technical guidance and user support.

BYU–Pathway Worldwide PathwayConnect (Currently Enrolled) Preparing to continue into the Bachelor of Science in Information Technology program upon successful completion of PathwayConnect.