Ndy Etuk

Experienced Health and Mental Health Administrator with over 8 years of progressive experience in psychiatric and healthcare administration. Proven expertise in patient coordination, multidisciplinary team collaboration, health records management, and digital health systems implementation. Holds a Postgraduate Diploma in Public Administration and a Bachelor's degree in Psychology from the University of Uyo, complemented by certifications in Mental Health First Aid Instruction, Trauma-Informed Care, Public Health, and Healthcare Data Privacy (HIPAA/GDPR).

Skilled in stakeholder engagement, operational coordination, CRM systems, and healthcare project support within fast-paced clinical environments. Seeking opportunities in global health administration, mental health operations, project coordination, and healthcare support services.

Senior Administrative Officer at Psychiatric Hospital, Eket (2017-01 – 2025-01)

• Coordinated admissions, referrals, discharge processes, and administrative support for over 50 patients monthly, improving operational efficiency and patient flow.
• Managed confidential patient records and supported the transition from manual to digital documentation systems while maintaining strict compliance with healthcare privacy standards.
• Collaborated with psychiatrists, nurses, social workers, families, and external agencies to enhance continuity of patient care and service delivery.
• Supported implementation of electronic record-keeping procedures and trained more than 15 staff members on healthcare IT and digital collaboration tools.
• Assisted in planning and executing mental health outreach initiatives, awareness programs, and post-discharge follow-up activities.
• Prepared administrative reports, maintained departmental documentation, and ensured timely communication between clinical and administrative units.
• Contributed to operational improvements through effective scheduling, records management, and workflow coordination.

Postgraduate Diploma in Public Administration – University of Uyo (2012-01)

Bachelor of Science in Psychology – University of Uyo (2007-01)