Nelson Ngozi

Highly organized and proactive Executive Assistant with training and practical skills in administrative support, calendar management, email management, communication, scheduling, research, and social media coordination. Known for being dependable, discreet, detail-oriented, and able to manage multiple priorities while maintaining professionalism. I help busy executives and teams stay organized, communicate effectively, and focus on high-value responsibilities.

Sales Representative at Greatbuy (2025-03 – 2025-09)

• Communicate professionally with customers and respond to inquiries about products and services.
• Build and maintain positive customer relationships while identifying clients' needs.
• Follow up with prospective customers and support the sales process.
• Maintain accurate customer and sales records.
• Handle multiple customer requests while meeting daily responsibilities and targets.
• Resolve customer concerns professionally and escalate issues when necessary.
• Work effectively in a fast-paced environment requiring organization, patience, and attention to detail.

Virtual Assistant / Administrative Support at Freelance (2026-05 – 2026-07)

• Manage emails, online communication, schedules, and administrative tasks.
• Conduct online research and organize information into clear, useful formats.
• Assist with document preparation, data entry, file organization, and routine administrative duties.
• Support social media activities, including content organization and audience engagement.
• Prioritize tasks according to urgency and deadlines.
• Maintain professionalism and confidentiality when handling client information.
• Communicate clearly with clients and ensure tasks are completed accurately and on time.

Higher National Diploma – Federal School of Statistics (2016 – 2021)