Customer Service (Funds Transfer) at Fidelity Bank (2022-10 – Present)
Processing of funds transfer and investment, local and international. Providing account services and promoting bank services with a focus on customer satisfaction and security.
- Processing of funds transfer and Investment, local and international
- Providing of account services/promoting bank services: Offering information and assistance related to customer account, and answering questions. Recommending products to customers, contributing to a pleasant environment for travellers
- Processing of fixed deposit, treasury bills and loan payment
- Maintaining security: Being alert of signs of fraud and ensuring the safety of the bank's assets
- Recording transaction and filling: Keeping records of all financial transaction and filling them into the appropriate files
- Verified and reviewed account documentation for accuracy and completeness
- Conducted research and resolve customers inquiries related to account balances, transaction discrepancies and other issues
Sales and Marketing at Roadlers (2022-06 – 2022-10)
Client interaction and vehicle valuation for onboarding. Marketing company services and maintaining records of vehicles.
- Client interaction: Talking to client on vehicle's available for on boarding, And marketing the company services
- Vehicle valuation: Evaluating the vehicle if it is okay with the company regulation
- Uploads of approved vehicles on the company portal
- Records keeping and filling: Keeping records of vehicles on boarded and vehicles yet to be on boarded, Filling of approved vehicles
Facility Manager/Personal Assistant at GP Omozusi & Co. (2020-03 – 2022-05)
Administrative support, maintenance and operations, document preparation, staff supervision, and client interaction for real estate and facility management.
- Administrative support: Assisting in paper work, Scheduling appointment, and managing client data bases
- Maintenance and Operations: Oversee routine and preventative and maintenance of building system (HVAC, Plumbing, Cleaning, Electrical) and round
- Document preparation: Preparing and verifying documents related to real estate deals, Including rental agreements, lease documents, and sales deeds
- Staff supervision: Lead and direct in-house team(Maintenance, Janitorial, Security)
- Client interaction: Answering customer inquiries, providing information about available properties, and assisting with the closing process
- Strategic Planning: Develop long-term plans for facility improvement. Energy efficiency, and sustainability
- Marketing and communication: Creating and distributing marketing materials, managing client communications, and conducting market research
- Event Coordination: Planning and organizing events, Such as open houses, meetings, and coordinating
- Project Management: Coordinate refurbishments, renovation, office moves and new installations
