Nora Ijeoma
AI Automation Specialist | Agentic AI & Intelligent Systems
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About
AI automation specialist who turns AI strategy into deployed operational systems. Experienced in designing and shipping agentic AI workflows, RAG pipelines, and multi-system integrations across CRM, WhatsApp, voice, and email channels. Built and deployed six production-grade systems across legal, healthcare, hospitality, education, and business operations, each running with real users and logged data.
Works directly with non-technical stakeholders to translate operational requirements into working automation and supports adoption after launch.
Experience
Head of Automation (Contract) at Trinity Intelligence Solutions (2026 – Present)
Lead automation build-out for a Delaware-registered AI automation company, designing and shipping n8n-based agentic systems end to end: architecture, build, testing, documentation, and client-ready demo delivery.
- Built a five-workflow AI receptionist system for a dental practice client covering inbound triage, booking and rescheduling, appointment reminders, post-procedure follow-up, and escalation to human staff.
- Built a multi-channel AI lead qualification system for a real estate client, ingesting and classifying leads from website, Instagram, and WhatsApp into a unified qualification pipeline.
- Built an AI customer support desk for an appliance retail client, combining ticket continuity, safety pre-checks, AI classification, and knowledge-base retrieval with escalation handling.
- Report directly to the COO with daily status updates and lead weekly delivery syncs.
Social Media Manager & Content Curator at @oxsese (X Platform) (2024-09 – 2026-03)
- Grew account from zero to 55,900 followers through data-driven content strategy and consistent publishing.
- Analyzed engagement metrics and iterated content formats based on performance data.
Education
AI Automation Specialist Program in n8n, Gemini AI, Vapi, Airtable, Supabase, Pinecone, Softr, WhatsApp automation, RAG systems – TS Academy (2026-02 – 2026-05)
B.Sc. in Genetics and Biotechnology – University of Nigeria, Nsukka (2024)
