Obinna Obialor

Motivated and customer-focused sales professional with 8 years of experience in customer service, sales communication, client support, and business operations. Skilled at communicating with customers, identifying their needs, explaining products and services, handling inquiries, following up with prospects, and building strong customer relationships. I am confident working independently or as part of a remote sales team and passionate about achieving sales targets while delivering an excellent customer experience.

Sales Representative - Depend Entertainment Limited - Nigeria

• Communicated with customers and prospects to understand their needs and recommend suitable products and services.
• Followed up with prospective customers through phone calls, messages, and other communication channels.
• Built and maintained positive relationships with customers.
• Assisted customers with product information, inquiries, and concerns.
• Supported sales activities and worked toward achieving business and customer service goals.
• Maintained accurate customer and sales information.
• Used effective communication and persuasion skills to support sales conversion.
• Provided professional customer service before and after sales.

Customer Service / Sales Support - Various Business & Customer-Facing Roles - Nigeria

• Responded professionally to customer questions and requests.
• Assisted customers in finding suitable solutions to their needs.
• Handled customer concerns and worked to resolve issues quickly.
• Maintained professional communication with clients.
• Supported daily administrative and sales activities.
• Developed strong communication, organization, and problem-solving skills.

Real Estate / Virtual Assistant - OBA Real Estate Construction Service - Port Harcourt, Nigeria

• Assisted with customer inquiries concerning properties, rentals, land, and real estate services.
• Communicated with prospective clients and followed up on leads.
• Supported property marketing and customer relationship activities.
• Helped organize client information and business records.
• Used digital communication tools to interact with clients and prospects.
• Supported sales and marketing activities across different channels.

Higher National Diploma - HND - Federal Polytechnic Nekede (2013-09 - 2014-06)