Odedare Kayode

Dedicated IT Support and network administrator with over 4 years of experience maintaining high availability systems and providing top tier technical support. Expert at bridging the gap between technical complexities and end user needs, ensuring seamless business operations through efficient troubleshooting.

IT SUPPORT OFFICER / NETWORK ADMINISTRATOR at Greensprings School Lagos (2022-04 – Present)

• Directed the administration of a complex campus wide network, managing VLANs to segregate administrative, staff, and student traffic, ensuring high-speed connectivity and data security.
• Managed Windows server environments, utilizing Active Directory for user account management, Group policy objects for Campus wide security settings and Office 365 for academic collaboration.
• Acted as the primary point of contact for technical escalations, utilizing the osTicket platform to streamline service request and maintain a high-resolution rate for hardware, software and peripheral issues.
• Implemented robust security protocols, including firewall configurations and endpoint protections, while utilizing network monitoring tools to proactively identify and resolve bottlenecks before they impacted classroom learning.
• Oversaw the lifecycle of IT assets, including the deployment and repair of over 200 workstations, interactive whiteboards, projectors, and printers across multiple departments.
• Managed routine data backups and system restore to ensure business continuity, maintaining 99.9% uptime for critical management systems and databases
• School Yearbook designing using Adobe InDesign

ICT LAB TECHNOLOGIST at Redeemers College of Technology (RECTEM) (2021-03 – 2022-02)

• Designed and conducted research experiments to test theories for improved performance with students.
• Provided a simple networking studio for the computer engineering department
• Handled troubleshooting and maintenance as well as monitoring and deployment of IT equipment.

IT SUPPORT (Graduate Intern) at Yinka Omilani & Associate (YOA) Insurance Broker (2016-03 – 2017-02)

• Hardware Troubleshooting.
• Assisted in Network troubleshooting.
• Daily routine checks on software and hardware maintenance.
• Daily check of the close circuit television (CCTV)

Higher National Diploma in Computer Engineering – Gateway ICT Polytechnic, Sapaade, Ogun State (2018 – 2021)

National Diploma in Computer Networking & Systems Security – Highland College of Technology, Ibadan, Oyo State (2013 – 2015)

Junior Secondary School Certificate – Distinct Jubilee International College, Ibadan, Oyo State (2005 – 2011)

Senior Secondary School Certificate – Distinct Jubilee International College, Ibadan, Oyo State (2005 – 2011)