Odumosu Tope

Versatile and analytically-minded insurance professional with over 15 years' experience in life and general insurance, claims administration, and underwriting. Proven expertise in managing teams, coordinating operations, and driving policy compliance with NAICOM regulations. Adept at risk assessment, client engagement, and portfolio management. Demonstrates strong leadership, communication, and decision-making skills essential for operational success.

Head of Operations - Armstrong Insurance Brokers. Ltd

(2025-08)

• Supervise and coordinate all underwriting business (Group Life, GPA, Motor, Fidelity Guarantee, Fire and special peril etc).
• Oversee life and general claims processing and settlement.
• Maintain and grow existing client portfolios.
• Prepare and submit weekly/monthly operational reports to the Managing Director.
• Manage bid submissions and expression of interest documentation.

Head of Operations - Worldlink Insurance Brokers Nig. Ltd

(2023-02 - 2025-07)

• Supervise and coordinate all underwriting business (Group Life, GPA, Motor, Fidelity Guarantee etc).
• Oversee life and general claims processing and settlement.
• Maintain and grow existing client portfolios.
• Prepare and submit weekly/monthly operational reports to the Managing Director.
• Manage bid submissions and expression of interest documentation.

Technical Department Supervisor - Standard Alliance Insurance Plc

(2021-07 - 2023-02)

• Led technical operations including underwriting and claims review.
• Represented the company in claims dispute resolution at EFCC and court.
• Reviewed and audited existing policies and internal service charters.

Unit Head – Individual & Group Life (Underwriting & Claims) - Standard Alliance Insurance Plc

(2018-01 - 2021-06)

• Managed daily operations of underwriting and claims processing.
• Liaised with software vendors for underwriting/claims automation and policy configuration.
• Trained new staff on products and claims procedures.
• Developed client engagement strategies using SWOT analysis.

Annuity Unit Lead - Standard Alliance Insurance Plc

(2018-01 - 2023-02)

• Handled underwriting, monthly annuity payments, commissions, and claims.
• Managed portfolio reconciliation with Finance & Audit teams.

Underwriter / Claims Officer – Individual & Group Life - Standard Alliance Insurance Plc

(2009-07 - 2017-12)

• Processed underwriting and claims for life assurance including death, surrender, maturity, and annuity.
• Issued discharge vouchers and managed client correspondence.
• Maintained compliance documentation for NAICOM and EFCC.
• Reconciled client accounts and supported after-sales service.

Graduate Trainee (Teaching) - Canaan Nursery & Primary School, Bariga, Lagos

(2009-01 - 2009-06)

Intern (Reporter & Sub-Editor) - The Guardian Newspaper, Lagos

(2004 - 2004)

Intern (Broadcast Production) - Nigerian Television Authority (NTA), Channel 10, Lagos

(2002 - 2003)

• Involved in reporting, editing, audio-visual mixing, and production support.

B.A.

• Mass Communication - Olabisi Onabanjo University, Ago-Iwoye, Ogun State (2007)

Senior Secondary School Certificate - Ise Comprehensive HighSchool, Epe (1998 - 2000)

West African Examination Council (WAEC) - West African Examination Council (WAEC) (2000)

First School Leaving Certificate - Ayinke Primary School, Bariga (1991)