Odunwole Ogunmuyiwa

Results-driven Banking Operations and IT Systems professional with 5+ years of progressive experience at LAPO Microfinance Bank, spanning Branch IT Support, Data Entry Operations, and Systems Control. Skilled in Active Directory administration, Core Banking Applications, digital channel management, and enterprise reporting using Microsoft Excel, Power BI, and Power Query. Proven ability to manage user access, troubleshoot banking systems, generate management reports, and support financial control processes across branch and head office operations.

Currently pursuing a Postgraduate Diploma in Economics to further strengthen cross-functional banking expertise.

System Control & Channel Officer - LAPO Microfinance Bank

(2026-01)

• Monitor and manage digital banking channels and transaction platforms, ensuring 99%+ availability for branch operations.
• Generate daily, weekly, and monthly operational and business reports for senior management decision-making.
• Coordinate issue resolution across branches and head office departments, reducing resolution turnaround time.
• Support financial control processes including transaction monitoring, reconciliation oversight, and compliance checks.
• Participate in process improvement initiatives that have enhanced operational controls and reduced manual errors.
• Ensure performance and availability of core banking applications and digital service platforms across all channels.
• Led project tracking and data verification workflows for monthly compliance reviews, utilizing Power BI dashboards to monitor progress and present data-driven reports to senior stakeholders.

Branch IT Support Officer - LAPO Microfinance Bank

(2023-01 - 2025-12)

• Provided first-line IT support to branch staff, resolving hardware, software, and connectivity issues across daily operations.
• Administered user accounts, permissions, and security policies in Active Directory for 100+ branch users.
• Installed, configured, and maintained desktops, printers, and network equipment across multiple branch locations.
• Supported deployment and troubleshooting of Core Banking Applications, minimizing system downtime for teller operations.
• Maintained IT asset register and coordinated with vendors for hardware repairs and software license renewals.
• Facilitated structured training sessions and onboarding workshops for over 100 branch users, ensuring seamless adoption of new digital platforms and full compliance with organizational policies.

Data Entry & Operations Officer - LAPO Microfinance Bank

(2021-01 - 2023-12)

• Accurately processed and entered customer loan and account data into Core Banking Applications with high data integrity.
• Conducted data validation checks and reconciliation of daily transaction records to ensure accuracy of branch reports.
• Supported branch supervisors with operational documentation, filing, and internal audit preparation.
• Assisted in onboarding of new customers, verifying KYC documents and completing digital account opening processes.
• Collaborated with IT support to flag system errors and data discrepancies, improving overall data quality.

Principal - Breakthrough College, Irele, Ondo State - Irele, Ondo State

(2020-01 - 2021-12)

• Managed full academic and administrative operations of a secondary institution with oversight of teaching staff and student performance.
• Coordinated educational development initiatives and maintained productive relationships with parents, staff, and community stakeholders.
• Developed and managed institutional strategies, aligning educational programs with regulatory guidelines while driving continuous improvements and service in project implementation delivery

Statistics Intern - National Bureau of Statistics (NBS) - Akure, Ondo State

(2014-01 - 2014-12)

• Collected field and secondary statistical data across assigned districts, contributing to the bureau's national data collection exercises.
• Analyzed and interpreted statistical datasets, converting raw figures into structured reports and documentation for bureau use.
• Assisted in commodity pricing surveys by documenting market prices across product categories and maintaining accurate inventory records.
• Applied statistical methods and basic data analysis techniques to support the preparation of periodic economic and social indicators reports.

Postgraduate Diploma - Economics - National Open University of Nigeria (2026-12)

Higher National Diploma - Statistics - Auchi Polytechnic, Auchi (2018-12)

West African Senior School Certificate - National Secondary Commercial School, Oron, Akwa Ibom State (2009-12)