LEVEL 2 Network Support Engineer - ESTREAM NETWORKS LIMITED
(2025-01)
- Troubleshoot Mpls links
- Troubleshoot WAN and LAN
- Troubleshoot radio frequencies
- APN configuration
NOC ENGINEER - TIMELESS TELECOM LIMITED
(2023-01 - 2024-12)
Job Duties
- Radio Wireless Link Troubleshooting
- Offering advice to clients on the choice of radio and router equipment
- Local Area Network and Wireless Local Area Network troubleshooting
- MikroTik router OS installation and configuration of MikroTik router hotspot, CAPsMAN, PPP, and Queues
- Support and maintenance of devices directly and indirectly with clients
- Supports transmission engineers in improving operations and resolving issues to deliver top-notch customer service
- Support and maintenance of devices directly and indirectly with clients by supporting Engineers on the field
- Troubleshooting and management of customer complaints to meet up with SLA
- Worked directly with field engineers, and clients to achieve satisfactory results
- Deploying and assigning engineers tasks for the day
- Deployment of wireless hotspot services complete with authentication services
- Monitoring all base stations with an application called Zabbix
Head of NOC - SENTIENT NETWORKS LIMITED
(2021-01 - 2023-12)
Job Duties
- Radio Wireless Link Troubleshooting
- Offering advice to clients on the choice of radio and router equipment
- Local Area Network and Wireless Local Area Network Installation and Maintenance
- MikroTik router OS installation and configuration of MikroTik router hotspot, CAPsMAN, PPP, and Queues
- Support and maintenance of devices directly and indirectly with clients
- Supports transmission engineers in improving operations and resolving issues to deliver top-notch customer service
- Support and maintenance of devices directly and indirectly with clients by supporting Engineers on the field
- Troubleshooting and management of customer complaints to meet up with SLA
- Worked directly with field engineers, and clients to achieve satisfactory results
- Deploying and assigning engineers tasks for the day
- Deployment of wireless hotspot services complete with authentication services
- Implementation, administration, maintenance, and troubleshooting of network infrastructure devices
- Network infrastructure protocols and application transport
- Local Area Network and Wide Area Network experience and network security
INTERN - POWER-BASE SYNERGY (NESTLE)
(2020-01 - 2020-12)
- Gladding and Cable termination
- Installation of electrical panels
ND - MTN 2 RAINBOW (POWERBASE SYNERGY)
- Cable alignment
- Maintenance on panel station
I.T - LAGOS STATE MINISTRY OF WORKS AND INFRASTRUCTURE ALAUSA
(2017-01 - 2017-12)
- Installation and repair of streetlight
- Device maintenance on other ministries
SIWES - SUNFLAG STEEL
- Maintenance of 5MVA Transformer