Sales Manager (Rivers, Abia, Imo, Bayelsa) - PALMPAY - Rivers, Abia, Imo, Bayelsa, Nigeria
(2024-07)
- Lead and manage the operations in the aforementioned territories, driving installment-based mobile phone product sales (Buy now Pay Later model) through a structured network of team leads, field agents and authorized dealers.
- Oversee the operations of the various shops in the territory.
- Recruit, train and onboard new dealers across multiple states to expand Palmpay's footprint and ensure consistent product availability in both urban and rural markets.
- Oversee a regional team comprising In-shop Sales Agents and Dealer Partners, providing guidance, performance tracking, and capacity-building initiatives.
- Drive revenue growth by implementing strategic sales campaigns focused on balancing customer acquisition with strict risk mitigation.
- Collaborate with credit and finance teams to reduce default rates and collection costs through automated digital touch point.
- Ensure seamless coordination between sales, logistics and customer service units to achieve prompt sales and efficient after-sales support.
- Conduct periodic market analyses to identify new business opportunities, assess dealer performance, and ensure competitive positioning.
- Recruited and developed over 40 active dealers within the first three months, significantly expanding Palmpay's regional presence and customer coverage.
- Increased installment sales adoption by over 25% through improved sales training, structured field supervision and performance incentive programs.
- Successfully restructured the sales team for optimal productivity, resulting in enhanced accountability and higher conversion rates.
Field Force Manager (South East/South South) - TAH PHARMACEUTICALS LTD. - South East/South South, Nigeria
(2019-09 - 2024-06)
- Provided operational support to the sales team, including inbound and outbound lead generation for new product sales.
- Conducted sales forecasting, analytics, productivity tracking, and other sales support functions.
- Led regional sales strategy development and implementation to achieve targets.
- Set and drove target achievements for the team, ensuring alignment with company objectives.
- Coached sales representatives on weekly and monthly plans, reviewing targets and performance.
- Negotiated and closed deals with key customers beyond the representatives' capacity in open markets and wholesale channels.
- Expanded the customer base by focusing on WHS pharmacy outlets, chain pharmacies, and bulk buyers.
- Conducted performance appraisals and motivated team members by leveraging their strengths.
- Ensured effective credit control and met management expectations on accounts receivable.
- Managed the warehouse facility, ensuring efficient operations and inventory accuracy.
- Coordinated logistics for company products across the South-East and South-South regions.
- On-boarded and trained new sales representatives to foster a high-performing team.
- Ensured the utilization of Sales Force Automation software for improved operational efficiency.
Key Accounts Manager (South East) - TAH PHARMACEUTICALS LTD. - South East, Nigeria
(2017-07 - 2019-09)
- Marketed and sold pharmaceutical products, including anti-hypertensives, anti-infectives, analgesics, contrast media, and medical consumables, achieving regional sales targets.
- Built and maintained strong relationships with key accounts such as institutions, diagnostic centres, and wholesalers.
Medical Representative (Imo, Abia, Rivers, Bayelsa) - TAH PHARMACEUTICALS LTD. - Imo, Abia, Rivers, Bayelsa, Nigeria
(2014-09 - 2017-06)
- Promoted and sold a wide range of pharmaceutical products to healthcare professionals and institutions, consistently exceeding sales targets.
- Conducted regular product presentations and training for healthcare providers, enhancing product knowledge and usage.
- Gathered market intelligence on competitors' activities, providing actionable insights for strategic planning.
Sales Representative (Imo, Bayelsa) - MIRAFLASH NIG. LIMITED - Imo, Bayelsa, Nigeria
(2013-04 - 2014-09)
- Drove sales of pharmaceutical products, including anti-hypertensives and PPI medications, across assigned territories.
- Managed financial transactions, including cash, cheques, and drafts, ensuring timely collections and account reconciliation.
- Conducted market research to identify new sales opportunities and enhance product positioning.
- Organised promotional campaigns to boost product awareness and drive customer engagement.
Sales Executive (Lagos) - TALENTS (W.A) LIMITED - Lagos, Nigeria
(2011-03 - 2013-02)
- Sold and distributed airtime vouchers, virtual airtime, and modems, achieving and surpassing company sales quotas.
- Developed and maintained relationships with clients to ensure repeat business and customer loyalty.
- Expanded the customer base in the Lagos region, increasing market share and brand visibility.
- Accurately managed collections and ensured timely submission of revenue to the company.
Food and Beverage Supervisor - MOKLAND HOTELS LTD. - Nigeria
(2009-07 - 2010-06)
NYSC Programme
- Reconciled daily accounts for the bar and restaurant departments, ensuring financial accuracy.
- Supervised service delivery to uphold high-quality standards and enhance customer satisfaction.
- Monitored inventory levels and ensured the timely restocking of products to prevent shortages.
- Conducted daily stock-taking exercises to maintain accurate inventory records and prevent pilferage.
