Okesola Francis

Organized and detail-oriented professional with training and practical experience in project coordination, stakeholder management, customer service, and administrative support. Skilled in Microsoft Word, Excel, PowerPoint, Google Workspace, email and document management, data entry, record keeping, task followup, and team communication. During a Project Management Capstone, coordinated a team of 26 stakeholders by supporting communication, task tracking, follow-ups, and project documentation.

Able to manage multiple responsibilities professionally while maintaining accuracy and confidentiality.

Project Management Capstone Project – Team Coordinator at Project Management Training

• Managed and coordinated a team of 26 stakeholders throughout the project lifecycle.
• Supported communication between team members and followed up on assigned tasks and deadlines.
• Maintained project information, documentation, updates, and action points for team coordination.
• Helped identify project risks and supported the team in addressing issues affecting progress.
• Coordinated meetings, monitored activities, and ensured team members remained aligned with project objectives.
• Applied project coordination, stakeholder management, organization, and problem-solving skills in a practical project environment.

Customer Service / Administrative Support Experience

• Responded professionally to customer questions and requests while maintaining clear communication.
• Supported accurate handling of customer information, records, and routine administrative tasks.
• Followed up on requests and helped ensure issues were directed to the appropriate person or team.
• Maintained a professional and service-focused approach when dealing with different customers and stakeholders.

B. Tech in Chemical Engineering – Ladoke Akintola University of Technology (LAUTECH) (2024)