Okonji Ifeanyi

Dedicated Customer Service Representative with proven experience in handling customer inquiries, resolving complaints, and delivering excellent service across phone, email, and chat platforms.

Customer Care Executive / Virtual Assistant at Sodexo Socat (2023-12 – 2025-08)

• Responded to inquiries, resolved complaints, maintained records, followed up with customers.

Executive Assistant at Jim & Co (2020-02 – 2023-10)

• Managed communications, handled calls and emails, maintained records.

Facility Manager / Inventory Officer at G4 Luxury Court (2025-09 – Present)

• Handled tenant inquiries, resolved complaints, maintained communication records.

Baker / Manager at Sweet Mother Bakery (2009-01 – 2019-12)

• Provided customer service, resolved complaints, supervised staff.

B.Sc. in Computer Science – University of Benin