Okorie Ebube

Dedicated and detail-oriented professional with a passion for delivering exceptional service in roles. Eager to contribute my skills and positive attitude to a dynamic team, ensuring a clean, organized, and efficient environment while enhancing satisfaction and supporting operational excellence. Ready to bring my commitment to quality and teamwork to your esteemed organization.

Ecg Technician - UNIMEDTH

(2025-01 - 2025-10)

• Ensured compliance with regulatory standards by adhering to established guidelines for quality control measures in ECG testing
• Ensured patients' safety and comfort during procedures by providing clear explanations and answering questions.
• Educated patients on testing and preparation steps prior to procedure
• Communicated with health care workers and physicians concerning test results.
• Maintained a clean a clean and organised work environment through adherence to infection control protocols and equipment sterilization techniques.
• Assisted with training new ECG Technicians, fostering a supportive team environment that promoted professional growth.
• Demonstrated exceptional attention to detail while performing ECG tracings, leading to the identification of critical cardiac abnormalities and timely intervention.
• Improved diagnostic accuracy by collaborating with medical staff to analyse ECG results.
• Supported efficiently clinical operations by ordering supplies.

Sales Representative - GMPP

(2023-08 - 2023-11)

• Enhance client satisfaction by addressing concerns promptly and providing exceptional service.
• Conducted product demonstration to educate customers on features , benefits, and competitive advantages.

Secretary - CGC - Abakaliki

(2023-01 - 2023-07)

• Maintained daily reports, memos, and invoices.
• Handled sensitive information 6 confidentiality when managing personal files or financial data
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally
• Entered data into the system and updated workers' contact information to keep records current.
• Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.

Customer Care Representative - HTML FOODS - Akure

(2021-11 - 2022-01)

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Maintained high stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Responded to customer requests for product, services, and company information.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

House Keeper - St Jacobs Hotel - Akure

(2020-10 - 2021-01)

• Maintained a clean and comfortable environment by vacuuming, cleaning windows, and dusting.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Cleaned and stock guest rooms by replacing used towels and linens, vacuuming floors, making beds, and restoring bathroom items.

BSc - Physiology - Ebonyi State University (2018-10 - 2022-11)

SSCE - St Louis Grammar School (2012-05 - 2013-08)

Secondary - Adetola International Secondary School (2007-01 - 2012-08)

PSLC - Kings and Queens Nursery and Primary School (1998-09 - 2007-09)