Okoroji Peace

Resourceful and detail-oriented Administrative and Client Service Professional with proven experience in office management, document control, and customer relations. Adept at building strong stakeholder relationships, managing operations efficiently, and delivering high-quality service in fast-paced environments. Demonstrates strong organizational, problem-solving, and communication skills with a commitment to excellence, integrity, and teamwork.

Experienced across port authority, hospitality, and public service sectors.

Platoon 10 Red Cross Member at National Youth Service Corps (NYSC) (2026-01 – Present)

• Assisted medical staff during emergency situations in camp clinics, ensuring prompt response to health incidents.
• Provided first aid treatment for minor injuries including cuts, burns, and sprains for corps members.
• Supported care and coordination of ill corps members prior to clinical transfer and escalation.
• Contributed to maintaining a safe, responsive, and well-organized health support system within the camp.

Contract Staff – Documentation & Records at Nigeria Ports Authority (Rivers Port) (2021-01 – 2023-12)

• Managed documentation and records across multiple departments, ensuring accuracy and easy retrieval.
• Processed incoming and outgoing correspondence efficiently in compliance with port administrative standards.
• Maintained accurate filing systems for operational and administrative data across departments.
• Coordinated dispatch of official documents and internal communications between units.
• Prepared monthly administrative reports and supported day-to-day operational activities.

Office Manager at Damira Hotel (2017-11 – 2019-12)

• Managed office operations, documentation, and record-keeping systems for a hospitality environment.
• Organized meetings, prepared minutes, and ensured timely follow-up on action items.
• Handled customer complaints and resolved service issues promptly to maintain satisfaction.
• Supervised daily communications including client calls, inquiries, and inter-departmental correspondence.
• Improved overall customer satisfaction through effective service delivery and relationship management.

Higher National Diploma (HND) – Ken Saro-Wiwa Polytechnic, Rivers State (2022-01 – 2024-01)

National Diploma (ND) – Federal Polytechnic Oko, Anambra State (2017-01 – 2019-01)

Senior Secondary Certificate of Education (SSCE) – Ibeme High School, Imo State (2010-01 – 2016-01)

First School Leaving Certificate (FSLC) – Oka Ugiri Central School, Imo State (2005-01 – 2010-01)