Okpe Philip

Detail-oriented and dependable administrative professional with experience supporting front-office operations, customer service, records management, documentation, and administrative coordination across manufacturing, education, and retail environments. Skilled in Microsoft Office, Google Workspace, professional communication, scheduling support, and office administration. Currently strengthening Executive Assistant competencies through continuous professional development and committed to delivering efficient administrative support with integrity, organisation, and professionalism.

Receptionist / Administrative Support at RH Plastics Limited (2025-01 – Present)

• Served as the first point of contact for visitors and telephone enquiries, ensuring a professional and welcoming experience at all times.
• Maintained organised visitor records, administrative documents, and filing systems for efficient retrieval and accurate record keeping.
• Supported routine administrative activities including documentation, filing, and internal coordination across departments.
• Assisted HR and other departments with administrative tasks as required, demonstrating flexibility and a team-oriented approach.
• Prepared basic administrative documents and maintained accurate office records using Microsoft Word and Excel.
• Facilitated effective communication by directing enquiries and routing information to the appropriate departments promptly.

Programme Administrator at Yakason Character Academy (2023-09 – 2024-07)

• Maintained comprehensive student records, attendance registers, and institutional documentation for 100+ participants with consistent accuracy.
• Coordinated programme schedules, staff timetables, and event logistics — keeping all activities organised and on track.
• Communicated clearly and professionally with parents, students, and staff in both written and verbal formats daily.
• Prepared weekly and monthly administrative reports for school management, compiling data accurately from multiple sources.
• Organised school events and parent engagement sessions, managing end-to-end logistics with a dependable and detail-focused approach.

Sales Representative / Administrative Support at Pastor IKE Textiles (2019-10 – 2023-07)

• Maintained detailed customer records, transaction logs, and inventory documentation using Microsoft Excel — ensuring data accuracy at all times.
• Delivered professional and pleasant customer service to walk-in and repeat clients, building long-term relationships through consistent communication.
• Resolved client concerns promptly and diplomatically, demonstrating a professional and calm disposition in client-facing situations.
• Prepared operational reports and sales summaries for management review with accuracy and timeliness.

NECO Certificate – Pet International School