Oladele Olamilekan

Results-driven Hospitality Manager with 5+ years of experience driving exceptional guest experiences, leading high-performing teams, and optimizing hotel operations. Proven track record of increasing customer satisfaction, revenue growth, and employee engagement.

Manager - Coral Lodge and Amber Lagos Restaurant (Whitestone Event Place) - Oregun, Ikeja, Lagos State

(2024-01)

• Ensure exceptional guest experiences through effective front-desk and guest services management.
• Oversee housekeeping, maintenance, food and beverage, and security operations to maintain high standards.
• Supervise, train, and develop operations staff to enhance performance and job satisfaction.
• Monitor and control operational expenses, manage budgeting, and ensure compliance with accounting procedures.
• Implement quality improvement initiatives, conduct inspections, and ensure compliance with brand standards and hospitality regulations.
• Organize live shows, events, and performances; invite and manage musical artists and content creators; and plan themed nights, parties, and special events.
• Manage budgets, revenue, and expenses; develop marketing strategies; and oversee promotional campaigns to attract new customers.

Operations Manager - Rolak Comfort Gardens Hotel - Ikotun, Lagos State

(2024-01 - 2024-12)

• Ensure exceptional guest experiences through effective front-desk, concierge, and guest services management.
• Oversee housekeeping, maintenance, food and beverage, and security operations to maintain high standards.
• Supervise, train, and develop operations staff to enhance performance and job satisfaction.
• Monitor and control operational expenses, manage budgeting, and ensure compliance with accounting procedures.
• Implement quality improvement initiatives, conduct inspections, and ensure compliance with brand standards and hospitality regulations.

General Manager - Cozy Lounge, Bar, and Club - Abule Egba, Lagos State

(2023-01 - 2024-12)

• Manage daily operations, supervise staff, and maintain high standards of quality, service, and safety to ensure exceptional customer experiences.
• Organize live shows, events, and performances; invite and manage musical artists and content creators; and plan themed nights, parties, and special events.
• Manage budgets, revenue, and expenses; develop marketing strategies; and oversee promotional campaigns to attract new customers.
• Ensure compliance with licenses, permits, and regulations; maintain relationships with suppliers and vendors; and oversee maintenance, repairs, and upgrades.

Hotel Manager - Osmak Hotels Limited - Mushin, Lagos State

(2020-01 - 2023-12)

• Oversee daily operations, maintaining high standards of service, cleanliness, and safety.
• Ensure exceptional guest experiences through personalized service, prompt issue resolution, and tailored support.
• Manage budgets, revenue, and expenses; optimize room occupancy and rates; and ensure compliance with financial regulations.
• Supervise, train, and develop staff; foster a positive work environment; and ensure excellent customer service.

Direct Sales Agent - Credit Direct Limited - Ado-Ekiti, Ekiti State

(2019-01 - 2020-12)

• Generate new loan applications, meet sales targets, and refer friends and colleagues to the loan program.
• Educate potential applicants on loan benefits, eligibility criteria, and application processes.
• Identify potential customers, gather contact information, and follow up on leads.
• Assist applicants with loan applications, documentation, and submission.

Supervisor - Michigan Hotel - Ilorin, Kwara State

(2018-01 - 2019-12)

• Oversee reception, concierge, and guest services.
• Supervise housekeeping, laundry, and maintenance.
• Lead and train hotel staff.
• Ensure high standards of cleanliness, service, and safety.

Bachelor of Agric (BA) - Agricultural Extension - University Of Ilorin (2019-12)

Senior School Leaving Certificate - S.T.A International College (2008-12)

First School Leaving Certificate - Command Children School (2002-12)