Olajide Joy

Power Platform professional with hands-on experience designing, building, testing and supporting business applications and automated workflows in financial services. Skilled in Microsoft Power Apps, Power Automate, SharePoint Online, Power BI and Dataverse, with a strong foundation in requirements gathering, process analysis, workflow logic, data validation, UAT, documentation and user support. Comfortable working with technical and non-technical stakeholders to convert manual and spreadsheet-based processes into practical digital solutions.

Business Process Re-engineering Analyst at AXA Mansard (2024-01 – Present)

• Partner with business users, process owners and cross-functional teams to understand process steps, user roles, data needs, pain points, controls and desired outcomes.
• Translate business requirements and AS-IS/TO-BE workflows into app screens, form fields, validation rules, workflow logic, approval paths, notifications and tracking requirements.
• Develop, test, deploy and maintain Canvas Apps and Power Automate cloud flows connected to SharePoint Online, replacing manual and spreadsheet-based processes with structured digital solutions.
• Led delivery of the Policy Booking Request Management application using Power Apps, Power Automate and SharePoint Online, reducing request processing time by 60%.
• Developed the Property & Liability Quoting Assistant using Power Apps and Power Automate, enabling Relationship Managers to generate quotations in under two minutes.
• Built a multi-stage Security Appraisal workflow with approval routing, automated notifications, score calculations and audit tracking to improve consistency and visibility across branches.
• Perform functional testing, support UAT and release validation, prepare process and user documentation, train users and provide post-deployment support.
• Maintain deployed solutions by investigating user-reported issues, resolving workflow problems, implementing enhancements and incorporating feedback.
• Collaborate with business and technical teams to ensure solutions are practical, secure, scalable and aligned with operational controls and objectives.

Sales Representative at SKLD Integrated Services (2022-01 – 2023-12)

• Built and maintained client relationships, gathered customer needs and resolved enquiries through timely follow-up and clear communication.
• Conducted market research and customer outreach, consistently working toward monthly sales targets.

Bachelor of Science (B.Sc.) in Biochemistry – University of Lagos