ICT Manager - Ultimate Health Management Services Limited
(2024-07)
- Oversee and maintain all IT infrastructures within the organization from HQ to all branches across the country.
- Develop and implement ICT strategies aligned with organizational goals and operational requirements.
- Manage and maintain enterprise IT infrastructure, including servers, networks, internet services, and end-user devices.
- Administer Microsoft 365, Active Directory, corporate email systems, and cloud-based services.
- Oversee ERP systems administration, support, optimization, and user training to enhance business efficiency.
- Implement and enforce cybersecurity policies, access controls, data protection measures, and regulatory compliance standards.
- Design and manage data backup, disaster recovery, and business continuity solutions to ensure service availability.
- Lead ICT projects, system upgrades, technology deployments, and digital transformation initiatives across the organization.
- Manage ICT vendors, service providers, software licensing, procurement processes, and technology assets.
- Provide strategic ICT support for healthcare operations, including NHIA portal integration, enrollee data management, and regulatory reporting.
- Lead ICT support services, troubleshoot complex technical issues, and drive continuous improvement in service delivery and user experience.
ICT Lead - J-K Gadzama LLP, Abuja - Abuja
(2019-07 - 2024-06)
- Serve as technical adviser on all ICT matters, providing excellent service to an average of 5 employees per day.
- Analyse internal processes and provide input on intelligent solutions to improve proficiency.
- Saved both money and time for the organization based on 99% on-time of all IT networks.
- Ensure 100% uptime on internet, systems- Telephony systems and other software vendors.
- Install & diagnose data cables/ports from CISCO routers, switches, servers, workstations, networking equipment, PABX, email accounts, AD, and server/desktop infrastructure.
- Manage over 5 IT staff by recruiting, training, and coaching employees, communicating, job expectations and appraising their performance.
- Manage, repair, and service over 100 office computers and equipment; achieved savings of 10% by preventing the purchase of brand-new laptops.
- Ensure the security of data, network access, and backup systems are 99% updated.
- Audit IT systems and assess their outcomes monthly.
Data Processing Officer - Comerel Travels and Tours Limited, Abuja - Abuja
(2018-07 - 2019-06)
- Organized documents, and prepared and codes data for entry into the computer system.
- Undertook research and analysis to source and verify data and ensure accurate and timely data entry.
IT Support Officer - Meedalah Computer Services Limited, Abuja - Abuja
(2012-08 - 2018-06)
- Installed and configured computer hardware, software, systems, networks, printers, and scanners.
- Monitored and maintained computer systems and networks in a timely manner.
- Provided technical support across the company.
Assistant Class Teacher - Government Day Secondary School, Silame, Sokoto State - Sokoto State
(2011-07 - 2012-06)
Compulsory Volunteer National Youth Service (NYSC)
- Skillfully engaged students from different backgrounds by taking Mathematics lessons and Physics practical and monitored their performance.