Manager - Coral Lodge and Amber Lagos Restaurant (Whitestone Event Place) - Oregun, Ikeja, Lagos State
(2024-01)
- Ensure exceptional guest experiences through effective front-desk and guest services management.
- Oversee housekeeping, maintenance, food and beverage, and security operations to maintain high standards.
- Supervise, train, and develop operations staff to enhance performance and job satisfaction.
- Monitor and control operational expenses, manage budgeting, and ensure compliance with accounting procedures.
- Implement quality improvement initiatives, conduct inspections, and ensure compliance with brand standards and hospitality regulations.
- Organize live shows, events, and performances; invite and manage musical artists and content creators; and plan themed nights, parties, and special events.
- Manage budgets, revenue, and expenses; develop marketing strategies; and oversee promotional campaigns to attract new customers.
Operations Manager - Rolak Comfort Gardens Hotel - Ikotun, Lagos State
(2024-01 - 2024-12)
- Ensure exceptional guest experiences through effective front-desk, concierge, and guest services management.
- Oversee housekeeping, maintenance, food and beverage, and security operations to maintain high standards.
- Supervise, train, and develop operations staff to enhance performance and job satisfaction.
- Monitor and control operational expenses, manage budgeting, and ensure compliance with accounting procedures.
- Implement quality improvement initiatives, conduct inspections, and ensure compliance with brand standards and hospitality regulations.
General Manager - Cozy Lounge, Bar, and Club - Abule Egba, Lagos State
(2023-01 - 2024-12)
- Manage daily operations, supervise staff, and maintain high standards of quality, service, and safety to ensure exceptional customer experiences.
- Organize live shows, events, and performances; invite and manage musical artists and content creators; and plan themed nights, parties, and special events.
- Manage budgets, revenue, and expenses; develop marketing strategies; and oversee promotional campaigns to attract new customers.
- Ensure compliance with licenses, permits, and regulations; maintain relationships with suppliers and vendors; and oversee maintenance, repairs, and upgrades.
Hotel Manager - Osmak Hotels Limited - Mushin, Lagos State
(2020-01 - 2023-12)
- Oversee daily operations, maintaining high standards of service, cleanliness, and safety.
- Ensure exceptional guest experiences through personalized service, prompt issue resolution, and tailored support.
- Manage budgets, revenue, and expenses; optimize room occupancy and rates; and ensure compliance with financial regulations.
- Supervise, train, and develop staff; foster a positive work environment; and ensure excellent customer service.
Direct Sales Agent - Credit Direct Limited - Ado-Ekiti, Ekiti State
(2019-01 - 2020-12)
- Generate new loan applications, meet sales targets, and refer friends and colleagues to the loan program.
- Educate potential applicants on loan benefits, eligibility criteria, and application processes.
- Identify potential customers, gather contact information, and follow up on leads.
- Assist applicants with loan applications, documentation, and submission.
Supervisor - Michigan Hotel - Ilorin, Kwara State
(2018-01 - 2019-12)
- Oversee reception, concierge, and guest services.
- Supervise housekeeping, laundry, and maintenance.
- Lead and train hotel staff.
- Ensure high standards of cleanliness, service, and safety.