Olawumi Micheal

Results-driven Operations and Revenue Support professional with over 9 years of progressive experience in payment verification, operational reconciliation, revenue assurance, and team leadership. Proven track record of protecting financial integrity through rigorous internal controls, improving reconciliation accuracy from 94% to 98%, reducing revenue leakage by 15%, and overseeing assets and transaction volumes valued between $100,000 and $500,000. Experienced in designing and managing end-to-end operational workflows, instalment tracking systems, and collection performance reporting, with advanced proficiency in Excel, Power BI, and SQL for financial data analysis and dashboard automation.

Skilled at identifying discrepancies, escalating aged receivables, and ensuring all payment operations are conducted in strict compliance with approved SOPs and internal control frameworks. A disciplined team leader with a track record of supervising and developing high-performing operations teams, fostering a culture of accuracy, accountability, and zero tolerance for revenue leakage. Now seeking to apply deep operational and reconciliation expertise within a client-facing payment operations environment, contributing to financial integrity, client satisfaction, and sustainable revenue performance.

Receiving & Operations Manager - ARTEE Industries Limited - Nigeria

(2026-01)

• Revenue assurance & loss reduction: Reduced inventory shrinkage by 15% — equivalent to protecting approximately $75,000 in asset value — by implementing tighter documentation controls, daily variance reconciliation, and a structured escalation protocol for discrepancy accounts.
• Reconciliation accuracy: Improved stock reconciliation accuracy from 94% to 98% within one operational cycle by introducing structured cycle counts and cross-referencing variance reports against inbound delivery records, eliminating discrepancies at source.
• Operational reporting: Designed and delivered weekly operational performance reports — covering instalment-stage stock movements, outstanding variances, and collection efficiency metrics — enabling management to make data-driven inventory decisions.
• Team leadership & compliance: Supervised 7–10 receiving staff, enforcing SOP compliance, internal control standards, and zero-tolerance conduct expectations, reducing processing errors and improving team throughput turnaround time by approximately 20%.
• Payment verification coordination: Oversaw end-to-end verification of 15–25 vendor payment transactions daily, ensuring all confirmed receipts were accurately processed, reconciled against accounts, and documented within approved operational timelines.
• Operational controls: Managed inventory and operational assets valued between $100,000–$500,000, ensuring audit readiness at all times through rigorous documentation and compliance with internal control frameworks.

Technical Sales & Inventory Executive - Saro Agro Sciences Ltd. - Nigeria

(2016-01 - 2026-01)

• Revenue growth: Achieved 25% year-over-year sales growth within assigned territory, as measured by quarterly revenue targets, by deploying consultative selling techniques and structured client follow-up schedules.
• Client portfolio management: Expanded active customer base by 40% over three years — tracked against CRM records — by maintaining consistent client engagement cycles and proactively identifying upsell opportunities within existing accounts.
• Instalment & payment tracking: Maintained 98%+ payment collection accuracy across a portfolio of client accounts by implementing structured reconciliation and follow-up processes, reducing outstanding balances and minimising aged receivables.
• Revenue assurance: Reduced client product complaints by approximately 30%, as measured by complaint logs, by delivering hands-on product usage training, reducing misuse-related returns and protecting revenue integrity.
• Financial coordination: Supported cost estimation for product supply and service delivery, ensuring competitive pricing structures and margin protection across the assigned sales territory.
• Team development: Mentored junior sales representatives and led onboarding and field training programmes, building team capability and maintaining consistent performance standards.

Data Analyst — Operations Projects - Remote - Remote

(2016-01)

• Operational reporting & analytics: Developed automated Power BI dashboards that reduced manual reporting time by 35%, as measured against baseline hours logged, enabling operations teams to access real-time performance data and act on insights faster.
• Revenue support reporting: Improved inventory planning accuracy by analysing historical sales trends and stock movement data, producing reconciliation summaries and collection performance reports that directly informed procurement and revenue forecasting decisions.
• Financial data integrity: Created performance tracking reports used to support data-driven decision-making across operations teams, ensuring financial metrics and operational KPIs were consistently accurate, clearly communicated, and audit-ready.

Higher National Diploma (HND) - Agricultural Engineering - Kaduna Polytechnic (2016-01)