Olofintuyi Samuel

Reliable and detail-oriented Customer Support professional with hands-on experience in loan account management, customer follow-up, and administrative support within a microfinance setting. Strong record-keeping, communication and relationship management skills, combined with a Geography and Planning Science degree and demonstrated leadership from teaching and field operations roles. Confident using Microsoft Excel and office systems to manage customer and loan data accurately.

Customer Support Assistant - Century MFI

(2026-04)

• Recorded and maintained accurate records of customers who collected loans.
• Contacted customers regularly by phone to follow up on loan repayments and outstanding balances.
• Used Microsoft Excel to record, organise, and update customer and loan-related information.
• Maintained accurate customer records and assisted with monitoring loan repayment activities.
• Communicated professionally with customers regarding their loan repayment obligations.
• Used computer systems and mobile phones to perform daily customer follow-ups and administrative tasks.
• Monitored electricity and network availability to ensure smooth daily office operations.
• Supported the team with general administrative and loan collection activities.

Agricultural Science Teacher - Government Day Senior Secondary School, Gaa Akanbi, Ilorin, Kwara State - Ilorin, Kwara State

(2025-01 - 2025-12)

• Planned and delivered engaging Agricultural Science lessons to secondary school students.
• Provided academic and personal mentorship to students.

Reconnaissance Survey Intern - J.F Aduloju & Associate - Ado-Ekiti, Nigeria

(2023-05 - 2023-09)

• Assisted in conducting reconnaissance surveys for land and environmental assessment projects.
• Defined survey objectives and scope for assigned field operations.

Farm Manager - S&M Farmstead

(2020)

• Oversaw daily farm operations including planting, irrigation, pest control, and harvesting.
• Managed farm resources and coordinated labour for efficient productivity.

Bachelor of Science (B.Sc.) - Geography and Planning Science - Ekiti State University (2024)