Oluseyi Johnson

Accomplished program and administrative professional with proven expertise and outstanding accomplishments gained through 11+ years of progressive working experience with stakeholders in the Northern Nigeria. I have developed technical expertise in public awareness, Logistics and Procurement, Administrative Management Function, Warehouse Management, Human resources and Program Support both at the Civil Society Organization and national Non-governmental organization sector. Highly resourceful and possess fascinating expertise in report writing and team management, strong proficiency in the use of outlook, MS Office, with ability to always deliver results excellently.

REGiONAL REMEDIAL AND RETAIL MANAGEMENT FCT/NORTH CENTRAL OFFICER - Sterling Bank plc - FCT/North Central

(2024-01 - 2025-08)

• Keep tracking outstanding debts
• Plan course of action to recover owed money
• Locate and contact debtors
• Update account status and database regularly
• Comply with requirements when legal action is unavoidable
• Handle customers' questions or complaints
• Negotiate payoff deadlines and payment plans
• Build trust with debtors
• Identify gaps in the system and recommend solutions
• Handle recovery jobs assigned by visiting defaulters in their physical locations
• Convincing defaulting borrowers to make payments in line with the contractual terms in the loan agreement
• Reporting daily on engagements with defaulting borrowers
• Recovery of items and goods as cover for loan default.

RECOVERY OFFICER - Lapo Micro Finance Bank Ltd - Kaduna State

(2022-07 - 2024)

• Keep tracking outstanding debts
• Plan course of action to recover owed money
• Locate and contact debtors
• Update account status and database regularly
• Comply with requirements when legal action is unavoidable
• Handle customers' questions or complaints
• Negotiate payoff deadlines and payment plans
• Build trust with debtors
• Identify gaps in the system and recommend solutions
• Handle recovery jobs assigned by visiting defaulters in their physical locations
• Convincing defaulting borrowers to make payments in line with the contractual terms in the loan agreement
• Reporting daily on engagements with defaulting borrowers
• Recovery of items and goods as cover for loan default.

BRANCH MANAGER - Lapo Micro Finance Bank - Mokwa and Bida Branch, Niger State

(2019-07 - 2022-07)

• Ensure high-quality service by efficiently managing, developing and using all available resources (i.e. staff, systems and processes)
• To ensure that customers are migrated to more appropriate and cost-effective channels, that cross-selling opportunities are identified and actioned, based on customer needs.
• Proactively identify and assess the risks faced by the branch and reduce the overall exposure by maintaining an effective system of controls.
• Ensure the effective rollout of management initiatives to the branch
• Maintains a high level of integrity and ethical standards
• Manage assets, e.g. cash and cost accountabilities, with emphasis on the containment of controllable costs
• Manage and ensure overall operational readiness/efficiency of branch infrastructure (including, premises, assets, physical security, opening/closing procedures and operational issues such as fraud, losses and differences
• Ensure that an effective control structure is maintained, with control activities defined at every level and duties appropriately segregated and recommend revision of internal controls where appropriate, to address new or previously uncontrolled risks
• Ensure that dual controls and levels of authority and limits of access to information/systems are adhered to
• Develop marketing and relationship management plans to achieve responsive sales targets for the centers
• Coach the responsive relationship management team on product knowledge,
• Monitor and manage the performance and development of subordinates to ensure sustained profitability, compliance with the Code of Banking Practice, internal controls and overall well-being of staff
• Prepare a staffing plan to meet service demands in the branches
• Prepare periodic reports including daily, weekly, monthly, quarterly and annual reports
• Achieve volume and revenue target
• Flexibility to carry out any other task as requested by Management

ASSISTANCE LOGISTIC OFFICER - GILMOR CONSTRUCTION - Goronyo, Sokoto State Nigeria

(2005-05)

• LOGISTICS & PROCUREMENT
• Conducting market research to identify selling possibilities and evaluate customer needs.
• Actively seeking out new sales opportunities via cold calling, networking, and social media platforms.
• Establish, develop and maintain positive business and customer relationships.
• Setting up meetings with potential clients and listening to their wishes and concerns.
• Prepare and deliver appropriate presentations on our products and services.
• Present our company products by demonstrating product knowledge.
• Ensure the availability of stock for sales.
• Participate on behalf of the company in exhibitions or conferences.
• Negotiate/close deals and handle complaints or objections.
• Collaborate with team members to achieve better results.
• Gather feedback from customers or prospects and share with internal teams.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Provided support in market analysis.
• Coordinated hotel accommodation, hall booking for workshops, seminars, training and car hire.
• Ensured best available prices and quality, collect quotations, supplier’s references.
• Reviewed and confirmed all procurement request before processing.
• Processed all supporting documents and ensured prompt payment by the Finance.
• Ensured that PR include all required specifications and supporting document.
• Updated and shared the procurement follow up.
• Assist in maintaining information and documents related to facilities management, travels and protocol related both in soft and hard copies.
• Monitored delivers to the Program Office.
• Reconciled invoices against the PRF/PO and process for payments.
• WAREHOUSE MANAGEMENT
• Store stocks using correct procedures; rearrange commodities to facilitate the first-to-expire, first-out (FEFO) policy.
• Maintained an up-to-date record of all stock’s movement.
• Receives and inspects the physical condition of consignment and scrutinizes relevant documents.
• Allocate storage space and maintain orderliness and cleanliness of warehouse at all times.
• Check supplies and ensures all over/wrongly consigned goods are returned to suppliers.
• Ensure safety and security of materials.
• Assist in the Preparation of monthly stock reports.
• Distributed goods to various location within the focus LGA to meet the beneficiaries.
• FLEET MANAGEMENT
• Provided oversight of Vehicles and Generators maintenance.
• Ensured all vehicle were in good condition in terms of service.
• Revised Log sheet, mileage and vehicle request.
• Tracked fuel using coupon, invoice and visit to filling station.
• Identified vehicle needs and act appropriately.
• Coordinated transportation of staff and delivery of goods.
• Carried out monthly vehicle and Generator utilization report
• Any other logistics/procurement task required.
• Ensures that all vehicles carry required on-board documentation of vehicles
• OFFICE INVENTORY MANAGEMENT
• Conducted and updated inventory of all office assets and tag.
• Ensured all office supplies are stored properly.
• Recorded maintenance of in and out of office supplies.
• Ensured that office supplies are completed and meet specification when supplied.
• Periodic office supplies checking/taken.
• ASSET MANAGEMENT
• Ensured the tagging of all assets in line with the organizations policy.
• Ensured that assets are maintained to the highest possible standard and in accordance with the organizations policies.
• Coordinated the documentation as assets are moved from one location to another for usage.
• Conducted asset spot check to ensure that assets are in the expected location.
• Arrange for the repairs and maintenance of office equipment’s and machinery.
• FINANCE AND ACCOUNTING SUPPORT
• Assisted in the preparation of monthly forecast and expenditure variance reporting.
• Provided initial review of all invoices/payment request and initiate timely action in line with projects procedures/processes towards processing such payments
• Supported in administering project activity/staff travel advances.
• Received, reviewed, recorded and distributed all incoming vouchers and other payments.
• Scanned and filed all processed vouchers
• SECURITY
• Ensured that, compound guards remain an effective and credible deterrent.
• Managed and maintained all security communications equipment’s
• Proactively ensured that team members operate in secure environment and are aware of policies.

PAYROLL LOAN OFFICER - Mutual Trust Micro Finance Bank Limited - Kaduna Nigeria. Location. Remote Kaduna

(2009-09 - 2012-05)

PROCUREMENT RESPONSIBILITIES

• Market loan products and process loan applications for employees in the Public Service Sector.
• Interview loan applicants to determine financial eligibility and feasibility of repayment of loans.
• Determine all applicable ratios and metrics and set up loan payment plans.
• Opening loan applications and conducting loan analysis by visiting the business and household of client.
• Visiting the business/ employer of guarantor and preparing a complete loan assessment according to the bank
• Visiting the business/employer of guarantor and preparing a complete loan assessment according to the banks credit procedures.
• Presenting loan proposals to the credit and informing the client about the decision of the credit unit.
• Ensuring punctual repayment of acquired loans from clients, contacting and visiting all parties based on needs.
• Ensuring high quality standard of the bank’s credit portfolio.
• Ability to meet and exceed target while activity working to increasing business portfolio and clients base.

HIGHER NATIONAL DIPLOMA (HND) - PUBLIC ADMINISTRATION - Kogi State Polytechnic Lokoja Kogi State (2011)

NATIONAL DIPLOMA (ND) - PUBLIC ADMINISTRATION - Kogi State Polytechnic Lokoja Kogi State (2007)

NATIONAL EXAMINATION COUNCIL/GCE - Government Day Secondary School Sabon Tasha Kaduna State. (2002)