Oluwa Glory

Result driven and customer-focused customer service representative with strong communication and problem solving skills. Proven ability to manage customer inquiries, resolve complaints efficiently, and deliver exceptional service that enhances customer satisfaction and loyalty. Adept at handling high-volume interactions while maintaining professionalism, empathy, and attention to detail.

Sales/Inventory Manager at BrightMart Retail Stores (2019-02 – 2022-08)

• Managed inventory records and ensured accurate stock levels across the store.
• Monitored product movement and coordinated timely restocking to avoid shortages.
• Conducted regular stock audits and resolved inventory discrepancies efficiently.
• Collaborated with sales staff and suppliers to improve inventory operations.
• Maintained organized storage systems to enhance efficiency and product accessibility.

Customer Care Representative at CardHub Lagos

• Handled customer inquiries, online orders, and after-sales support, ensuring customer satisfaction and repeat business.
• Managed business operations including inventory, pricing, marketing, and financial records.
• Promoted brand presence on social media platforms, attracting and retaining loyal customers.
• Built strong customer relationships through excellent service and consistent product quality.

Bachelor of Arts in English Studies – Adeyemi Federal University of Education