Oluwaferanmi Okon

Entry-level NOC / IT Support Engineer with a background in Computer Science and hands-on experience in troubleshooting hardware, software, and network-related issues. Skilled in diagnosing system failures, resolving connectivity issues, and maintaining reliable IT operations in fast-paced environments. Comfortable working with servers, logs, and basic networking concepts. Also experienced in web development, with the ability to debug application-level issues and support system performance.

Technical Support Assistant at Luxsit Integration Construction Company (2026-01 – 2026-02)

Installed and configured CCTV camera systems, performed cable crimping and structured wiring, assisted in network infrastructure setup, and troubleshot connectivity and hardware issues during installations.

• Installed and configured CCTV camera systems for surveillance and security
• Performed cable crimping and structured wiring for network and camera installations
• Assisted in setting up and maintaining basic network infrastructure
• Troubleshot connectivity and hardware issues during installations
• Supported on-site technical operations to ensure systems functioned properly
• Worked with team members to complete installations efficiently and on schedule

IT Support Technician (NYSC) at Federal Medical Centre (FMC) (2025-02 – 2025-12)

Provided daily IT support to staff, troubleshot computers and peripherals, managed user accounts and access permissions, resolved email and system access issues, and diagnosed network connectivity problems.

• Provided daily IT support to staff, resolving hardware, software, and system issues
• Troubleshot computers, printers, and peripherals to reduce downtime
• Managed user accounts, password resets, and access permissions
• Resolved email and system access issues for administrative and clinical staff
• Diagnosed and fixed network issues (LAN/Wi-Fi connectivity)
• Set up and configured systems for new staff
• Supported overall system performance and ensured smooth IT operations

Web Developer Intern at Uleval Technologies (2022-01 – 2022-01)

Contributed to development of web and mobile applications for small businesses, assisted in UI design and implementation, collaborated with cross-functional teams, and participated in IT consultancy projects.

• Contributed to the development of web and mobile applications for small businesses
• Assisted in the design and implementation of user interfaces using modern web technologies
• Collaborated with cross-functional teams to deliver efficient digital solutions
• Participated in IT consultancy projects, ensuring high-quality software delivery

B.Sc. in Computer Science – University of Benin (2023-12)

West African Senior School Certificate – King's College (2016-06)