Oluwatosin Giwa

Dedicated Customer Service Teller with expertise in transaction management, cash handling, and customer support within a banking environment. Proficient in delivering efficient and accurate service while fostering strong customer relationships. Recognized for high attention to detail, effective communication, and teamwork, ensuring smooth banking operations and positive client interactions. Skilled in promptly resolving customer issues and maintaining service standards in a busy branch setting

Customer Service Teller - Guarantee Trust Bank

(2023-01)

• Process daily transactions, including deposits, withdrawals, and cash handling, with attention to accuracy and efficiency.
• Provide excellent customer service, assisting clients with inquiries, account updates, and basic banking support.
• Maintain proper documentation and ensure records of daily transactions are accurate and complete.
• Collaborate effectively with colleagues to enhance branch performance and meet customer needs.

National Youth Service Corps (NYSC) - Public Health Department, Tede, Oyo State - Tede, Oyo State

(2021-02 - 2022-02)

• Conducted data collection, analysis, and interpretation for public health initiatives.
• Organized health seminars, delivering talks on hygiene, disease prevention, and reproductive health.
• Supported students' learning through tutorials focused on reading and comprehension skills.

Undergraduate Internship - Ministry of Health, Ikeja, Lagos - Ikeja, Lagos

(2016-10 - 2017-10)

• Assisted in market and abattoir inspections to ensure compliance with health standards.
• Carried out disinfection and sanitation activities at various sites.
• Compiled and reported monthly data on public health matters across Lagos.

Higher Diploma - Environmental Biology - Yaba College of Technology, Yaba Lagos (2017 - 2019)

National Diploma - Agricultural Technology - Yaba College of Technology, Yaba Lagos (2014 - 2016)

West African School Certificate Examination (WASCE) - New Era Girls' Secondary School, Surulere, Lagos State (2006 - 2012)

First School Leaving Certificate - Gabriel Memorial Nursery & Primary School (2000 - 2006)