Omotosho Shade

Dedicated Recruitment and Customer Relations professional with over 10 years of experience in human resources, loan recovery, and business development. Proven track record in talent acquisition within the Fintech sector, managing high-volume recruitment drives and maintaining strong client relationships. Adept at using CRM software and Microsoft Office to drive organizational growth and team efficiency.

Recruitment Specialist - Blue Connect Fin Tech - Salolo, Lagos

(2026-03)

• Managing full-cycle recruitment processes for various roles within the Fintech space.
• Identifying and attracting top talent to meet organizational growth targets.

Loan Specialist - Flexi Cash Fin Tech - Aromere, Ikeja, Lagos

(2025-01 - 2026-02)

• Evaluated loan applications and managed client portfolios.
• Maintained high standards of customer service while ensuring compliance with financial regulations.

Loan Recovery Specialist - Little Ant Limited - Oregun, Lagos

(2022 - 2024)

• Managed loan recovery processes and resolved overdue account issues.
• Utilized CRM software for accurate reporting and customer data management.
• Enhanced customer relations through proactive communication.

Customer Care Representative Officer - Outless Solution Nig Limited - Opebi, Lagos

(2018 - 2021)

• Resolved customer inquiries and complaints in a fast-paced environment.
• Upheld a positive brand image through professional and empathetic service.

Administration Officer - Transformation Global Concept Ltd - Abule Egba, Lagos

(2014 - 2017)

• Oversee daily office operations and administrative tasks.
• Supported management with data management and departmental coordination.

Outsourcing/Recruitment Officer (Hybrid) - Treasure Point Global Consultant - Unity Road, Ilorin, Kwara

(2011 - 2013)

• Managed recruitment drives and outsourced staffing solutions.

Service Point Adviser - DHL Outlet - Taiwo Road, Ilorin, Kwara

(2009 - 2010)

• Provided expert advice on logistics and shipping services to clients.

Investment Officer - SEAP Microfinance - Ibadan, Oyo

(2005 - 2008)

• Managed investment portfolios and advised clients on financial growth opportunities.

Bachelor of Education (B.Ed.) - Counselor Education - University of Ilorin (2024)