Omoze Aloaye

Results-driven Operations and Project Management Professional with 12+ years of experience managing multi-site operations, coordinating projects, leading teams, and driving business performance within fast-paced environments. Skilled in operations management, project coordination, team leadership, process improvement, stakeholder management, performance monitoring, and resource planning.

Proficient in applying Project Management, Agile and Scrum principles and leveraging tools such as Jira, Microsoft Excel, Microsoft Project, and Microsoft 365 to plan, track, and deliver projects effectively. Strong ability to coordinate cross-functional teams, manage operational challenges, monitor KPIs, improve processes, and ensure projects and business initiatives are delivered within scope, time, and available resources.

Adaptable and results-oriented professional seeking to leverage extensive operations leadership and project management experience in roles such as Project Coordinator, Project Associate, Junior Project Manager, Operations Manager, or Operations Analyst, while continuing to build a career in project and IT project management.

District Operations Manager - Eat'n'Go Ltd - Nigeria

(2020-05)

• Collaborated with store managers to develop strategies to increase profits while controlling expenses.
• Researched industry trends and best practices related to district operations management.
• Established key performance indicators to measure progress towards organizational objectives.
• Analyzed sales trends in order to develop effective promotions that increased foot traffic in stores.
• Organized monthly meetings with store managers to review progress towards established goals.
• Developed short-term plans to improve operational efficiency while maintaining long-term strategic objectives.

Sales Manager - Eat'n'Go Ltd - Nigeria

(2018-04 - 2020-04)

• Managed daily operations of sales department, including supervision of staff members.
• Analyzed data to identify trends in customer behavior and develop plans accordingly.
• Collaborated with marketing team to create promotional materials for target customers.
• Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
• Achieved company growth and brand development through market expansion and sales.
• Used change methodologies to increase sales and led projects for increased productivity.

Assistant Sales Manager - Eat'n'Go Ltd - Lagos

(2013-06 - 2018-01)

• Provided technical advice or assistance regarding product features or specifications.
• Managed a team of sales representatives by providing guidance, training, and support.
• Resolved customer complaints in a timely manner while maintaining excellent customer relations.
• Identified opportunities to expand existing customer base through cross-selling initiatives.
• Reviewed current procedures for efficiency improvements across all sales operations.
• Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.

Higher National Diploma - Computer Science - Auchi Polytechnic (2009)