Onyekachi Iloabuchi

My name is Onyekachi Iloabuchi a graduate of Economics with years of experience as an administrative officer. I have enthusiasm for my job and I have the willingness to go beyond my career path. I am an easygoing person and I adapt to the environment/ people easily. I am a fast learner and also learn from my mistakes.

One of the things that drivers me are learning in a conducive environment and working as a team.

2019 Till Date. FMDQ Group[S1] (Africa’s first vertical financial market infrastructure)

(Facility Support Officer)

• I provide support for all facility operations and maintenance-related activities in line with the maintenance programs and achieve over 95% compliance.

• I enhance Clients’ experience of FMDQ by providing a detailed and personalized response to visitors and callers and facilitating effective communication, scoring a 95% customer satisfaction rating.

• I manage communication interfaces from within and outside the organization.

• I Ensure that 97% of all outbound emails are registered, dispatched timely, and tracked

• I carry out facility condition assessments and provide facility condition indexes.
• I support facility functions in the areas of health safety and environment and emergency preparedness.
• I Manage the reception area and report issues promptly to my supervisor.

• I Attend in-house strategic meetings and ensured that 80% of the meeting’s proceedings are documented and circulated timely

• I manage the company’s help desk portal by ensuring that 100% of complaints tickets from requesters are resolved.
• I Schedule, book, and generate a report of all official vehicle movements.

• I Hold 80% oversight of office inventory activities including recording and receiving shipments.
• I support setting up 80% of meetings/events in the company.
• I support in preparing memos for payment of vendors.
• I effectively manage inventory and asset register, ensuring 80% capture of all company’s assets.
• Coordinating travel plans (flight, hotel & visa processing) and logistics for the CEO and senior executives as applicable.

2018- 2019 My Hair Limited, Lekki Lagos State. 

(Admin manager)

• Supervised the daily operations of the company.
• Held oversight of office inventory activities[S2] , including ordering and requisitions, stocking, and shipment receiving.
• Prepared vendor invoices and processed incoming payments timely.

• Prepared regular reports on expenses and office budgets in respect of work within my purview.

• Received, screened, and routed incoming calls.

• Designed marketing brochures and wrote website copy, with a 70% increase in online sales.
• Improved office operations by automating client correspondence, record tracking, and data communications. 

• Assisted in Recruiting and selection process of staff for the company.
• Ensured all relevant building maintenance repairs and services are carried out efficiently on time and on budget. 

2016 – 2018 Wilson International Nigeria, Aba, Abia State. 

(Administrative Officer /Executive Assistant to CEO) 

• In charge of the CEO’s diary management including but not limited to setting up appointments, and scheduling meetings, events, and conferences.
• Attended in-house strategy meetings with the Executive team taking down notes and action points from the meeting.
• Coordinated travel plans (flight & visa processing) and logistics for the CEO and senior executives as applicable.
• Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, typing, proofreading, filling, sorting, and handling of incoming mail.

• Ensured all relevant building maintenance repairs and services are carried out efficiently on time and on budget. 

2015 – 2016 Wilson International Nigeria, Aba, Abia State. 

(Administrative Officer)

• Oversaw office inventory activities, including ordering and requisition, stocking, and shipment receiving.
• Prepared regular reports on expenses and office budgets in respect of work within my purview.
• Maintained and updated administrative company databases.
• Organized a filing system for important and confidential company documents.
• Answered queries by employees and clients and provided clarifications on a needs basis.
• Updated office policies as needed.
• Provided logistical support for programs, meetings, and events, including Agenda preparation, calendar maintenance, and interfacing between clients and vendors.

2013 – 2014 Government Secondary School, Ikanga, Cross Rivers State. 

(Classroom teacher - NYSC) 

• Monitored class attendance, student participation, and classroom orderliness.
• Analysed results of students’ assessments and behavior to provide a guide to the guidance and counselor in developing behavioral charts and for parent-teacher communications.
• Pursed professional development continually by attending educational conferences and teachers’ training workshops.
• Assisted with the organization and administration of standardized testing.
• Assisted in developing student-led-after school tutoring programs to teach underprivileged students.

[S1]You need to include a small description of the organization and what they do.

[S2]You need to include in your experience hints of FM activities.

2008-2012: Anambra State University Uli, Anambra State. 

Bachelor of Science in Economics.

2001-2007: Ninlan Demonstration Secondary School, Aba, Abia State 

West African Senior Secondary School Certificate.