Opeyemi Olutusin

Highly organised, proactive, and results-driven executive virtual assistant with over 8 years of combined experience in administrative operations, executive-level coordination, and remote business support. Proven track record as a strategic gatekeeper, optimising administrative workflows, managing complex C-suite calendars, and handling expense reports with strict financial accuracy. Expert at leveraging project management tools, CRM systems, and productivity software to enhance executive efficiency, protect leadership time, and maintain seamless business operations in fast-paced, confidential remote environments.

Fully equipped with a professional remote workspace, high-speed setup, and the flexibility to seamlessly align with US time zones.

Executive Assistant at Lagos State Drivers Institute (LASDRI) (2021-10 – Present)

• Provide comprehensive high-level administrative, event coordination, and digital support, streamlining daily remote operations for leadership teams.
• Manage complex executive schedules, travel coordination, and high-volume stakeholder correspondence, optimising response workflows to reduce resolution times by 20%.
• Oversee essential administrative and financial logistics, including daily payment processing oversight, expense tracking, financial transaction monitoring, and secure database reconciliation.
• Execute precise data entry, digital registration management, and document verification with a strict focus on 100% accuracy and data integrity.

Executive Assistant at Lagos State Traffic Management Authority (2018-11 – 2021-10)

• Acted as a central administrative point of contact, boosting operational efficiency by 25% through proactive calendar management, scheduling, and meeting coordination for leadership.
• Supported the executive team with comprehensive document preparation, strategic travel planning, online research, and the management of highly confidential records.
• Spearheaded executive inbox management, filtering high-volume professional correspondence and increasing tracking and response accuracy by 15%.
• Conducted routine cross-verification of database information and financial logs to optimise system integrity and ensure data-driven reliability.

Call Center Representative at Tech Mahindra Business Group (2012-11 – 2018-05)

• Delivered high-tier remote administrative and communication support, managing complex enquiries and consistently maintaining top-rated client satisfaction benchmarks.
• Leveraged CRM software (Tabs and Singleview) to execute precise customer data entry, tracking high-volume interactions with 100% data integrity.
• Owned remote communication channels, managing executive escalation pathways for high-priority operational queries to ensure swift resolution.
• Adapted swiftly to CRM upgrades and digital project management software to establish and maintain seamless organisational standards.

Higher National Diploma in Accounting – Moshood Abiola Polytechnic, Abeokuta