Osuji Maureen

Results-driven Document Controller and Procurement Officer with experience supporting procurement operations, vendor management, document control, records administration, inventory management, and customer relations. Skilled in managing project documentation, coordinating supplier activities, processing purchase orders, maintaining accurate records, ensuring compliance with company procedures, and supporting cross-functional teams in achieving operational objectives. Proficient in Electronic Document Management Systems (EDMS), ERP platforms, Microsoft Office Suite, contract administration, and procurement lifecycle management.

Recognized for strong attention to detail, organizational excellence, stakeholder engagement, and the ability to deliver results in fast-paced and deadline-driven environments within the oil and gas sector.

Sales Executive - SMARTMARK LIMITED (ALDO) - Port Harcourt

(2024-10 - 2026-07)

• Managed customer accounts and maintained accurate sales documentation and transaction records.
• Coordinated contract discussions, negotiated commercial terms, and facilitated timely agreement execution.
• Built and maintained strong relationships with clients, contributing to repeat business and customer retention.
• Conducted market research and supplier-related assessments to identify business opportunities.
• Prepared reports and maintained organized records to support management decision-making.
• Collaborated with internal departments to ensure efficient processing of customer requests and documentation.
• Consistently achieved assigned performance targets through effective stakeholder engagement and relationship management.

Customer service - M.O WORYI & CO. - Port Harcourt

(2022-01 - 2024-08)

• Maintained accurate customer records and documentation while ensuring data integrity and confidentiality.
• Coordinated communication between clients and internal departments to ensure efficient service delivery.
• Managed inquiries, complaints, and documentation processes in compliance with organizational procedures.
• Generated reports and tracked customer interactions to support operational improvement initiatives.
• Improved customer satisfaction through proactive follow-up and timely issue resolution.
• Supported administrative and record-keeping functions critical to business operations.

Investigation Officer (NYSC Intern) - PUBLIC COMPLAINT COMMISSION - Port Harcourt

(2019-09 - 2022-11)

• Managed confidential records, investigation reports, and case documentation in accordance with regulatory requirements.
• Conducted detailed reviews of complaints, supporting evidence, and administrative documentation.
• Prepared reports, maintained filing systems, and ensured proper document tracking and retrieval.
• Coordinated with government agencies, private organizations, and stakeholders to obtain relevant information.
• Assisted in implementing process improvements that enhanced administrative efficiency and compliance.
• Ensured accurate record management and adherence to established procedures and regulations.

Bachelor of Education (B.Ed.) - Political Science - University of Port Harcourt (2015 - 2018)