Human Resource/ Social Media Manager at J's Place Hotel (2025-09 – 2025-12)
- Screen and interview candidates, verify credentials, and execute background checks.
- Lead onboarding processes, coordinate training schedules, and deliver job orientation.
- Monitor staff performance and promptly address guest-related feedback.
- Resolve staff grievances and enforce adherence to hotel policies.
- Organize, schedule, and facilitate staff meetings.
- Maintain and safeguard accurate, confidential employee records.
- Strengthen the hotel's online presence through engaging social media management.
- Design and implement targeted advertising campaigns to boost hotel services and offers.
Front Desk Receptionist at J's Place Hotel (2023-10 – 2025-08)
- Led and optimized customer service processes to enhance satisfaction, resolve issues efficiently, and build client loyalty.
- Diligently managed and executed data input with speed and precision, maintaining accuracy and confidentiality across records.
- Managed end-to-end client booking systems, ensuring seamless scheduling, confirmations, and follow-ups.
- Engaged directly with clients to understand needs, provide tailored solutions, and foster long-term relationships.
- Prepared high-quality documents through accurate typing, clear editing, and proper formatting for official use.
Research/Office Assistant at National Population Commission (2023-01 – 2023-10)
- Assisted in conducting thorough research and compiled comprehensive documentation to support decision-making and reporting process.
- Accurately inputed, organize, and maintained Official records with focus on confidentiality and data integrity.
- Reviewed and refined written materials to ensure clarity, grammatical accuracy and professional standard.
- Created and formated official documents and presentations tailored for professional use.
- Managed Calenders, and ensured timely follow-ups to enhance workflow and productivity.
Account/Inventory Officer at Reginel Consulting (2022-01 – 2022-10)
- Handled, organized, and presented business financial transactions with clarity and accuracy.
- Prepared monthly staff salary schedules in compliance with company payroll standard.
- Ensured secured manual and digital storage of essential business documents.
- Managed purchase records and maintained accurate transaction logs.
- Maintained and regularly updated manual and digital inventory records.
- Recieved, recorded, and organized incoming stock to ensure inventory accuracy.
- Maintained manual and Digital inventory records.
Administrative Manager at Royal Connectivity Computer Institute (2021-02 – 2021-12)
- Coordinated IT support, training, and onboarding for new technology users.
- Managed office supply procurement, inventory control, and maintenance operations.
- Ensured reliable technology and internet access in the centre.
- Organized trouble shooting and repair services for IT equipment as needed.
- Supervised staffs/Trainers, providing guidance, support, and performance counseling.
- Oversaw facility upkeep and daytoday administrative functions.
Branch Manager at Winners Bet (2014-04 – 2015-12)
- Delivered excellent customer service and built strong client relationships.
- Prepared accurate financial and operational reports.
- Supervised facility maintenance and coordinated timely repairs.
- Resolved workplace conflicts with professionalism and empathy.
- Entered, organized, and presented data clearly and efficiently.
- Led teams, managed staff performance, and provided guidance and support.
