Recovery Officer
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Dedicated and customer-focused professional with experience in sales, customer service, client relationship management, debt recovery, and retail operations. Proven ability to engage customers, identify needs, recommend suitable products and services, and maintain long-term business relationships. Skilled in front office administration, customer support, communication, conflict resolution, and sales operations.
Adept at multitasking in fast-paced environments while delivering excellent customer experiences and supporting organizational goals. Possesses strong interpersonal skills, attention to detail, administrative competence, and a results-driven approach to achieving business objectives. Seeking opportunities in Front Desk Administration, Customer Service, Sales Representation, Business Development, or Administrative Support roles.
Recovery Officer - L-CREDIT LIMITED
(2019-01 - 2021-12)
Managed customer accounts, negotiated repayment plans, conducted follow-ups, maintained records, resolved customer concerns, collaborated across departments, and prepared recovery reports.
Sales Representative / Customer Service Officer - CITIMAX PHARMACY
(2015-01 - 2018-12)
Attended to customers, provided product recommendations, processed transactions, managed inventory support, handled complaints, and supported marketing campaigns.
Sales Representative (Contract) - TOM-TAM COSMETICS
(2012-01 - 2012-12)
Engaged customers, promoted beauty products, processed orders, managed inquiries, and supported retail operations.
Ordinary National Diploma (OND) - Science Laboratory Technology - Moshood Abiola Polytechnic (2013-01 - 2015-12)
Senior Secondary School Certificate (SSCE) - Lagos State Model College, Igbokuta (2004-01 - 2010-12)
