Air Ticketing & Reservation Officer at GoodPath Travel&Cargo (2024-12 – Present)
- Manage flight bookings and reservations using Amadeus GDS.
- Issue, reissue, and cancel airline tickets according to airline policies.
- Provide customers with travel options, fares, and itineraries.
- Handle flight changes, refunds, and ticket revalidation.
- Assist customers with travel inquiries and provide professional service.
- Ensure accuracy in passenger details and ticket documentation.
- Coordinate with airlines and travel partners to resolve booking issues.
Digital marketing executive at The Morgan consortium (2024-01 – 2024-11)
- Oversaw the design and presentation of all social media accounts, tailoring content to suit platform-specific audiences.
- Suggested and executed new initiatives such as promotions and competitions to enhance brand awareness and user engagement.
- Designed and implemented social media strategies in line with the company's business goals, driving engagement and increasing brand visibility.
Digital marketer intern at Global pro contracting LLC (2024-05 – 2024-06)
- Assisted in managing and updating social media accounts (Facebook, Instagram, Twitter, LinkedIn).
- Created and scheduled engaging content for various social media platforms.
- Supported the marketing team in planning and executing digital marketing strategies to enhance brand visibility.
Digital marketing executive at Gurugeeks Royalty (2023-02 – 2023-12)
- Supported branding and digital marketing efforts across B2B and B2C channels.
- Created engaging blog and social content, increasing audience engagement by 40%.
- Maintained website content and implemented basic SEO best practices.
- Assisted in event planning and promotional campaigns.
- Monitored and reported KPIs, providing actionable insights to stakeholders.
Social media manager at Bfk Confectionery Place (2022-01 – 2023-02)
- Kept up to date with the latest tools, trends, and technologies in social media, applying insights to maintain the brand's competitive edge.
- Researched market trends and provided management with actionable insights relevant to marketing activities.
- Created, edited, and shared engaging content daily across multiple platforms including Instagram, Twitter, YouTube, and Facebook.
