Pap Tv

Passionate and Committed Safety and Customer Service Officer with years of experience. I have worked with various reputable organizations in the areas of Customer Service, Safety, Supervision and Leading a large congregation in Singing, which allows me to facilitate an efficient work flow and improve communications. I work consistently and tirelessly without supervision due to my dedication and attitude towards work. Anything worths doing, worths doing well.

MERCHANT SUPPORT SPECIALIST (PTSP) - Arca Communicate - Abuja, Nigeria

(2022-01)

• Configurations and Deployment of Terminals (POS) to Banks and their Customers
• Supporting Banks' customers with end of the day transactions
• Retrieval of Terminals
• Giving supports to merchants e.g Giving them paper rolls, batteries, chargers, etc
• Updating of Terminals
• Remapping (Replacing a terminal with another one due to damage or malfunctioning)
• Sending mails and scheduling meetings with my FSOs

SAFETY OFFICER & SITE SUPERVISOR - New Material Nigeria Company - Abuja, Nigeria

(2020-01 - 2022-12)

• Organizing trainings for employees on a regular basis
• Review existing policies and procedures
• Ensure all employees adhere to the rules and regulations including putting on of PPEs, assessing hazards and near-misses
• Work with HR to set up a new employee on-boarding process for safety
• Conduct risk assessment
• Enforce preventative measures
• Identify process bottlenecks and offer timely solutions
• Check if all the employees are acting in adherence with rules and regulation
• Prepare and present reports on accidents and violations and determine causes
• Oversee workplace repair, installations and any other work that could harm employees' safety
• Urban planning, carrying out environmental impact assessments, conduct regular inspections, and maintain a safety programme
• Working closely with the site foreman, organising construction works on site, project monitoring and evaluation, reporting to the project manager, supplying materials to the sites
• Assigning duties to the workers on sites
• Supervision of construction works and materials in order to ensure that the staff use them appropriately, supplying of construction materials to the sites

CUSTOMER SERVICE - KOGI SAVINGS MICRO FINANCE BANK - Lokoja, Nigeria

(2018-01 - 2020-12)

• Resolve customers' complaints, verify account information and assist with placement of order, delivering
• Qualitative services to customers
• Building customer relationships
• Open new accounts and manage existing accounts
• Respond to phone calls, customer inquiries and resolve
• Maintain customer data base and update periodically
• Refer complex issues to the management
• Ensure best practices in rendering services to customers

PERSONAL ASSISTANT - NATIONAL YOUTH SERVICE CORPS (NYSC) PHC - Port Harcourt, Nigeria

(2017-01 - 2018-12)

A personal assistant is a skilled professional who manages an individual's daily routine, schedules, and administrative tasks. They handle correspondence, arrange travel logistics, and organize meetings. By absorbing these time-consuming responsibilities, they streamline their employer's workload, allowing them to focus entirely on personal priorities or high-level business goals.

HND - Urban and Regional Planning - Federal Polytechnic Idah, Kogi State

OND - Urban and Regional Planning - Federal Polytechnic Idah, Kogi State

High School (S.S.C.E) - SSCE - Community Secondary School, Abejukolo, Kogi State

Vocational - FSLC - Q.I.C Primary School, Ankpa, Kogi State