Paul Otoboh

Versatile Virtual Assistant and Operations professional with 8+ years of experience supporting business operations, administration, logistics, customer service, coordination, and information management. Experienced in organizing workflows, managing priorities, coordinating stakeholders, maintaining accurate records, handling business communications, and supporting day-to-day operations. Backed by a B.Sc. in Information Systems and a Professional Master's in Information Management, with practical experience using Microsoft Office, Google Workspace, CRM platforms, project management tools, communication platforms, and business software.

Adaptable, technology proficient, and comfortable working independently in remote environments while maintaining clear communication, confidentiality, and consistent follow-through.

Operations Manager at COOKOUT LIMITED (2025-01 – Present)

• Coordinate day-to-day administrative and operational activities across business functions.
• Manage priorities, communications, documentation, scheduling, and operational follow-up.
• Coordinate customer requests and maintain timely communication with clients and team members.
• Support planning, logistics, vendor coordination, and service delivery.
• Monitor workflows and address operational issues to maintain efficient service delivery.
• Maintain organized business information, records, and operational documentation.
• Support management with planning, coordination, research, and administrative tasks.
• Communicate with internal and external stakeholders to ensure tasks are completed effectively.

Operations Manager at POSEMEH LOGISTICS NIGERIA LIMITED (2021-01 – Present)

• Coordinate logistics operations, schedules, resources, and administrative activities.
• Communicate with clients, vendors, staff, and other stakeholders to ensure smooth operations.
• Track tasks, documentation, deliveries, and operational requirements.
• Prepare and maintain reports, spreadsheets, records, and business documentation.
• Prioritize operational requirements and follow tasks through to completion.
• Support management with planning, research, coordination, and administrative functions.
• Monitor ongoing activities and resolve issues that may affect operational efficiency.
• Maintain clear communication between stakeholders throughout operational processes.

Operations / Administrative Support at JULIUS BERGER NIGERIA (2021-01 – 2023-12)

• Supported administrative and operational activities within a structured professional environment.
• Coordinated information, documentation, communication, and routine business processes.
• Assisted with task follow-up, organization, and stakeholder coordination.
• Supported the timely completion of assigned administrative and operational responsibilities.
• Maintained professionalism, accuracy, confidentiality, and effective communication.

Administrative Support at FEDERAL MINISTRY (2019-01 – 2020-12)

• Supported administrative processes, documentation, communication, and office coordination.
• Organized information and assisted with records and routine administrative requirements.
• Communicated with stakeholders and supported the timely completion of assigned tasks.
• Assisted with documentation and information management.
• Worked within established procedures while maintaining accuracy and professionalism.

Administrative / Business Support at CFAO GROUP (2016-01 – 2017-12)

• Assisted with administrative and business support activities.
• Supported documentation, communication, record keeping, and day-to-day office processes.
• Coordinated information and assisted with routine operational requirements.
• Supported customer and business-related activities as required.
• Developed strong foundational experience in professional administration, communication, and business support.

Professional Master's in Information Management – AHMADU BELLO UNIVERSITY (2022-01 – 2024-12)

Bachelor of Science (B.Sc.) in Information Systems – BABCOCK UNIVERSITY (2013-01 – 2018-12)