Paulina Francis

To work in a firm that offers the right working environment that will enable me to use my skills, experiences and Talents to add value to the firm while growing my career path. To offer a world class solution that will enhance the accomplishment of my company goals. To work with facilities, contributing the best of my abilities so as to improve organization objective and achieve managerial goals and targets.

Customer Care Agent at Spectranet Wifi Network

Intern Experience

• Assisted customer in resolving customers complaints
• Manage and answer incoming calls from Clients
• Keep records of all conversation and call logs

Secretary at First Bethel Solicitors (2018-01 – 2023-01)

• Managed the office and had excellent interpersonal relationships with coworkers
• Oversees and administered the day-to-day activities of the office to ensure productive and efficient office operation
• Provided assistance and support to the office Principal in problem solving, development and execution of stated goals and objectives

Receptionist at Metro Hotel And Suites (2017-01 – 2017-11)

• Update client's records and information
• Identifies caller's needs and challenges
• Introduce new products and services to clients
• Make report and recommendations to management
• Manage and track inbond and outbound items

Cashier at Flosim Mart Mini Supermarket (2015-07 – 2016-11)

• Receives and collect money from customer either by cash or POS
• Work with finance team to perform accounting tasks
• Ensures that company daily financial transactions are well documented and updated
• Keep receipt and other payment evidence
• Verify payment and deposit made through the company account
• Prepare cheque and pay order for external service providers, contractor and vendors
• Report to account manager and team members

Bachelor's in Philosophy and Public Affairs – University of Ibadan (2018 – 2024)

Senior Secondary Certificate in SSCE – Bashorun Ogunmola High School (2006 – 2012)