Peace Ezeh

An innovative and dedicated Chemistry Education graduate with over four years of experience in providing administrative support, virtual customer service, data management, and logistics coordination in a fast paced environment. I possess an ability to be a reliable intermediary for teams, clients and partners and supporting business growth. I am a tech-savvy person with strong Microsoft Office and Google Workspace skills, in addition to being multitasking.

I am interested in contributing to organizational excellence and support.

Virtual Customer Care Agent / Data and Inventory Entry Manager - Shakaraa Store - Nigeria

(2022-01 - 2024-12)

Online Retail Company

• Served as the sole intermediary between the company, clients and logistics partners, managing the full flow of goods, information and shipments.
• Coordinated logistics operations that supported business growth from four partners in Abuja and Lagos to over fifteen across Nigeria.
• Maintained accurate inventory tracking and data entry, ensuring smooth order processing and real-time stock visibility.
• Delivered great virtual customer support via email, calls and chat, resolving inquiries promptly and maintaining customer satisfaction.

Library Assistant / Students' Mentor - Centre for SIWES, Students' Mentoring and Employment (CSSME), University of Abuja - Abuja, Nigeria

(2021-01 - 2023-12)

• Managed daily library operations including user registration, material loaning and returns, shelving, cataloging, and generating statistics and reports.
• Provided administrative support and clearance processing for final-year students on academic and operational processes.
• Maintained organized records and supported overall office efficiency in a high-volume students services environment.

Assistant English Teacher - Hajj Camp Junior Secondary School - Abuja, Nigeria

(2022-01 - 2023-12)

• Managed students records, profiles, statistics and grading systems with strong attention to details detail and accuracy
• Supported administrative tasks and facilitated organized learning processes

Momo Agent / Canvasser - Mobile telephone network (MTN) - Abuja, Nigeria

(2019-01 - 2021-12)

Part-Time

• Promoted digital and financial services to customers, achieving consistent monthly targets through effective communication and relationship building.

Brand Promoter - Nigeria Breweries

(2022-01 - 2023-12)

Part-Time

• Executed targeted brand promotion campaigns to drive customer engagement and meet performance goals.

Classroom Teacher - Assasul school, nasarawa eggon LGA - Nasarawa Eggon LGA, Nigeria

(2024-01 - 2025-12)

NYSC primary place of assignment

• Managed classroom records, attendance, statistics, and grading while delivering structured support to pupils.

B.Sc Edu. - Chemistry - University of Abuja (2018-08 - 2023-06)