Precious Bolorunduro

Detail-oriented and patient-focused Healthcare Virtual Assistant with a background in microbiology, occupational health, and healthcare administrative support. Experienced in patient communication, scheduling coordination, documentation management, and supporting healthcare-related workflows in remote and fast-paced environments. Skilled in maintaining accurate records, handling patient inquiries professionally, and supporting care coordination activities with empathy, organization, and attention to detail.

Comfortable working with EHR workflows, HIPAA-aligned processes, and collaborating with healthcare teams to support quality patient care and smooth operations.

Medical Virtual Assistant at Clinix Support (2026-01 – 2026-04)

• Assisted with patient communication, scheduling coordination, and healthcare-related administrative support
• Responded to patient inquiries and follow-up requests professionally through phone and digital communication
• Maintained organized patient documentation and updated records accurately in digital systems
• Assisted with intake coordination, appointment tracking, and workflow support
• Escalated concerns appropriately and collaborated with support teams to ensure timely resolution
• Supported HIPAA-aligned communication and confidentiality practices

Administrative & Client Support at Cosmetic & Beauty Brand, Lagos (2024-12 – 2026-04)

• Managed high-volume phone, email, and chat communication while maintaining professionalism and accuracy
• Coordinated scheduling, follow-ups, and customer support activities in fast-paced environments
• Maintained detailed records, updated client information, and tracked ongoing requests
• Assisted with payment tracking, invoicing support, and issue resolution
• Worked collaboratively with internal teams to ensure smooth workflow and customer satisfaction

HSE Intern - occupational health and Safety at Nigerian Port Authority, Lagos (2023-12 – 2024-10)

• Supported occupational health monitoring and documentation processes
• Assisted in identifying and escalating health-related concerns appropriately
• Maintained accurate records and compliance documentation
• Communicated health and safety procedures clearly to workers and teams

Bachelor of Science in Microbiology – University of Ilorin (2018 – 2023)