Prince Madu

A highly motivated and results-oriented Material and Metallurgical Engineer with over 10 years of comprehensive experience in the evaluation, analysis, and optimization of metallurgical processes and materials. Proven track record of ensuring quality control, process efficiency, and cost-effectiveness in industrial production settings. Seeking to leverage expertise in metallurgical engineering to contribute to the advancement and success of a dynamic engineering team.

QUALITY PROCESS ENGINEER - Kingster Enterprises Nigeria. - Enugu State, Nigeria.

(2018-01)

• Led a team of five engineers and technicians in the development and optimization of metallurgical production processes
• Implemented quality control measures to ensure compliance with industry standards and customer requirements
• Conducted root cause analysis for non-conforming products and implemented corrective actions to prevent recurrence
• Collaborated with research and development teams to innovate new materials and processes for improved product performance and cost efficiency.
• Established strict standards and policies for testing, quality control and maintenance, determining thorough implementation by staff members.
• Executed optimisation tests to increase reliability and productivity and minimise delays.
• Evaluated surroundings to identify threats and report unsafe practices, promoting protective and security measures.
• Researched industry advancements to stay abreast with best practices in processing and technology, promoting innovative strategies.
• Produced and tested process upgrades and new process systems to eliminate errors and verify compliance with requirements.
• Drafted process to illustrated ideas in industry standard forms, minimising costs and improving production rates.
• Managed calendar to create process schedule for workers, meeting timely deadlines.
• Enforced safety procedures and protocols to support wellbeing of workers and minimise carbon footprint.
• Delivered data-driven recommendations to support operational planning, capacity analysis and process improvement.

MANAGER OF OPERATIONS - Unipetrol Station, Emene, Nigeria. - Enugu

(2015-06 - 2019-01)

• Oversaw fuel station operations, including fuel dispensing, inventory management, and customer service
• Implemented maintenance schedules for fuel pumps and safety equipment to ensure operational reliability and regulatory compliance.
• Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
• Set up business contracts, obtained signatures and processed paperwork.
• Attended conventions to represent organisation, gather information and help build new partnerships.
• Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
• Monitored staff performance and developed improvement plans.
• Turned corporate mandates into actionable directives for mid- and low-level staff.
• Set accurate budgets based on historical data and forecasted trends to keep operations financially sound.
• Oversaw work of administrative staff supporting day to day operations and facilitated key cross-functional collaboration.
• Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.

MANAGER OF OPERATIONS - Duo Pizzeria, the Base Landmark, Enugu, Nigeria. - Enugu

(2010-03 - 2015-05)

• Managed day-to-day operations of a busy restaurant, overseeing staff training, scheduling, and inventory management
• Applied engineering principles to optimize kitchen processes and equipment layout for enhanced efficiency and productivity
• Implemented food safety protocols and sanitation standards to ensure compliance with health regulations.
• Used excellent problem-solving and issue-resolution strategies to rectify difficulties quickly and effectively.
• Coached and mentored junior team members, regularly assessing knowledge and skills gaps and implementing corrective action.
• Coordinated smooth onboarding for new staff with related training and documentation.
• Managed calendar to schedule employee shifts, maintaining organised operations and complete staff.
• Taught employees how to best serve customers and enforced standards to build brand loyalty.
• Encouraged staff to learn and develop new skills to meet individual and team goals.
• Employed outstanding communication and relationship-building abilities to lead by example in providing first-class customer care.
• Evaluated employee skills and optimised assignments to best use individual talents and knowledge.
• Oversaw employee recognition programme to encourage professional development and high performance.
• Met financial goals with organised strategies focused on proper management of expenses and income.
• Evaluated market conditions and competitor actions to develop successful marketing strategies.
• Listened to team members' feedback and proactively addressed concerns.
• Supervised and mentored junior team members, providing detailed instructions and guidance to maximise team efficiency.
• Established monthly goals, communicating priorities to staff and closely tracking progress to achieve success.

Bachelor of Science (B.Sc) - Material and Metallurgical Engineering - Enugu State University of Science and Technology (2010)

Trade Test Certificate of Competence - Domestic Electrical Installation - Government Technical College, Enugu (2001)