Prince Nwanoro

A detail-oriented and analytical Computer Science graduate with hands-on experience in data analysis, IT support, and problem-solving. Skilled in collecting, cleaning, and interpreting data to support decision-making. Proficient in providing technical assistance and support for incoming queries and issues related to computer system's software and hardware.

Adept at diagnosing, troubleshooting, and resolving technical problems. Strong interpersonal and communication skills with a commitment to providing top-notch customer service.

Operations support officer at SENTOVA BUSINESS ENTERPRISES (2025-03 – Present)

• Provided accurate data entry and maintenance in operational system.
• Generated reports and analysis based on operational data.
• Kept data of all vehicles and maintenance records across all locations.
• Interfaced with the mechanics and vendors.
• Ensured timely sending and tracking of orders from RB (Reckitt Benckiser).
• Effectively communicated and interfaced with operations and the warehouse.
• Kept an accurate track of all vehicle licensing and renewal records and ensured timely renewal.
• Strategically plan and manage logistics, warehouse and fleets.
• Resolved any arising problems or complaints and provided timely support to operational team.
• Curtailed vehicle maintenance cost, improved productivity, accuracy and timeliness targets.
• Ensured strict compliance with laws, regulations and ISO requirements.

I.T Support Engineer (NYSC) at AZINOVA SOLUTIONS LIMITED (2023-10 – 2024-07)

• Provided technical support and troubleshooting for hardware, software, and network issues.
• Performed system administration tasks such as account creation and permission management.
• Assisted in software installation, updates, and patch management.
• Ensured timely resolution of technical issues through phone, email, or in-person support.
• Documented technical procedures and maintained accurate records of customer interactions.
• Reported recurring problems to senior IT staff for further analysis.
• Collaborated with the IT team to implement system upgrades.
• Communicated technical information in a clear and understandable manner.

I.T Support Intern (SIWES) at GREAT PYRAMID DOMESTIC LIMITED (2021-07 – 2021-10)

• Provided technical support for software installations and configuration.
• Conducted routine maintenance and updates on user systems.
• Documented all support requests and the steps taken to resolve them.
• Supported in the setup and configuration of new laptops for employees.
• Provided help desk support for password resets, account lockouts, and basic software queries.

Presiding Officer (Surulere Federal Constituency I Bye-election) at INDEPENDENT NATIONAL ELECTORAL COMMISSION (INEC) (2024-02 – 2024-02)

• Overall Management of Polling Station: As the Presiding Officer, I supervised the operations of my polling station on election day. This includes ensuring that all election materials are available and properly set up.
• Voter Identification and Accreditation: As the Presiding Officer, I ensured that voters were properly identified and accredited using the necessary methods, which includes the use of electronic devices such as the Smart Card Reader or Bimodal Voter Accreditation System (BVAS).
• Supervision of Voting Process: As the presiding officer, I managed the flow of voters and supervise the overall voting process, ensuring that voting is conducted according to INEC guidelines and regulations.
• Maintenance of Order: As the Presiding Officer, I maintained order at my polling station by ensuring that voters conduct themselves in a peaceful and orderly manner. I also liaised with security personnel to handle potential disturbances.
• Documentation and Reporting: As the presiding officer, I prepared reports on the conduct of the election at my polling unit, noting any irregularities, incidents, or issues that occurred during the process.

Bachelor's of Science in Computer Science – University of Nigeria, Nsukka (2017 – 2022)

Senior Secondary School Certificate Examination (SSCE) – Comprehensive Senior High School (2010 – 2016)

First School Leaving Certificate (FSLC) – Statvine Nursery and Primary School (2004 – 2010)