Prosper Benard

Managed end-to-end relationships with Electricity Distribution Companies (DISCOMs) to ensure reliable grid connectivity and operational efficiency. Monitored grid performance across multiple sites, improving power uptime and reducing downtime through proactive tracking and issue resolution. Analyzed energy consumption data and identified cost-saving opportunities, helping to minimize power-related expenses.

Utility Efficiency Coordinator at Best Western Elomas Hotel (2023-03 – 2026-01)

• Managed end-to-end relationships with Electricity Distribution Companies (DISCOMs) to ensure reliable grid connectivity and operational efficiency.
• Monitored grid performance across multiple sites, improving power uptime and reducing downtime through proactive tracking and issue resolution.
• Analyzed energy consumption data and identified cost-saving opportunities, helping to minimize power-related expenses.
• Coordinated timely resolution of billing discrepancies, including inflated or incorrect electricity bills, ensuring accurate payments.
• Collaborated with cross-functional teams (Operations, Finance, Projects) to support new site connections and power optimization initiatives.
• Implemented and supported remote monitoring systems to achieve full visibility of site performance and energy usage.
• Tracked and reported key performance metrics such as grid availability, energy consumption, and cost efficiency using Excel dashboards.
• Facilitated installation and upgrade of prepaid/smart meters to improve billing transparency and efficiency.
• Ensured timely processing of electricity bills by liaising with finance teams and external vendors.
• Prepared reports and presented insights to management to support strategic decision-making and budgeting.

Network Administrator at Applied Technology (2022-02 – 2023-01)

• Installed, configured, and maintained computer networks, including LAN/WAN infrastructure and internet connectivity.
• Monitored network performance to ensure system availability, reliability, and optimal speed.
• Diagnosed and resolved network issues, minimizing downtime and supporting uninterrupted academic and administrative operations.

Quality Control Support at Teesas Educational Limited (2021-02 – 2022-11)

• Conducted detailed inspections of products to identify defects and ensure compliance with quality standards.
• Performed testing and validation processes to maintain consistency and reliability of outputs.
• Identified process inefficiencies and collaborated with teams to implement corrective actions, improving overall quality performance.
• Monitored production processes and documented findings to support continuous improvement initiatives.
• Maintained accurate records and generated reports to track quality trends and support decision-making.
• Worked closely with cross-functional teams to resolve quality issues and enhance operational efficiency.
• Ensured adherence to company quality standards and regulatory requirements.
• Supported training and awareness on quality control practices across teams.

Bachelor of Science in Management Information Technology – Ecole Supérieure D'Administration, D'Economie