Purity Udom

Detail-oriented and highly organized Administrative Professional with several years of experience supporting office operations, customer service, and administrative management across diverse sectors. Proven ability to manage schedules, maintain accurate records, coordinate internal activities, and ensure efficient day-to-day office functioning. Adept at handling confidential information, communicating effectively with clients and stakeholders, and delivering excellent customer service.

A proactive and reliable team player with strong problem-solving skills, time management abilities, and a commitment to maintaining high standards of professionalism and accuracy.

Admin Services Executive at Pentfield Synergy World Ltd.

• Managed daily office operations
• Maintain office supplies and equipment
• Ensure the workplace is organized and efficient
• Prepare reports, documents, and correspondence
• Handle filing (physical and digital records)
• Schedule meetings and appointments
• Serve as a point of contact between departments, clients, and management
• Respond to emails, calls, and inquiries professionally
• Coordinate internal activities and meetings
• Maintain accurate records and databases
• Manage company documents and confidential information
• Assist managers with administrative tasks
• Help in organizing events and meetings arrangements

Sales Representatives at LEAP MICROFINANCE

• Provide excellent customer service, address inquiries, and resolve issues promptly, ensuring customer satisfactions.
• Actively generate leads, make sales calls and present product and services to potential and existing customers.
• Establish and maintain strong relationship with customers, understanding their needs and offering tailored solution.
• Meet or exceed sales target, track performance metrics and identify areas for improvements
• Manage financial transactions related to sales, including loan applications, payments and repayments
• Maintain accurate and up to date records of customer interactions and sales activities.
• Follow up clients referral, negotiate sales for proper services and communication with prospect.

Office Assistant at Nigerian Nuclear Regulatory Authority

• Handles Organizational and administrative tasks (make the office efficiently operating).
• Create and update records ensuring accuracy and validity of information.
• Help maintain files to keep track of important documents, organize and support the staff members at hand make sure everything runs smoothly as required.

Cashier at Healthy Child Pharmacy Ltd

• Handle Customer's transactions and operate the cash registered in the pharmacy
• Record Drugs delivered to the pharmacy, store incoming merchandise and inform the supervisor of stocks needed.
• Keep the store well-stocked and clean, count the money in the cash drawer and process items.
• Assist pharmacy staff by retrieving filled prescriptions, process payments and handle other tasks.

Secretary at Green Bank Services

• Assists in keeping record of files and documents thereby, creating and maintaining a filling system.
• Managing correspondence, scheduling appointment and preparing documents.
• Assist with director's duties and correspond with clients and customers.
• Maintain accurate and financial records.

Front Desk at BEULAH PALACE HOTEL

• perform all check in and check out tasks
• Manage phone reservations, welcome guests upon their arrival and assign rooms.
• Greet and direct visitors to the appropriate person and office.
• Register guests, collecting necessary information and inform customers about payment method.

Customer Care Representatives at EKANMILLZ ENTERPRISE

• Handling customer complaints and questions, give information about products and services.
• Responding to inquiries, sales, and resolving technical problems, process Requests, and provide various forms of assistance.
• Escalate unresolved issues to relevant internal teams.
• Checking emails or phone messages to respond to missed messages from the previous day and passing customer feedback unto the product or sales team.

B.Sc in Accounting – University of Calabar (2013)